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AutoNation Subaru Scottsdale

AutoNation Subaru Scottsdale

www.autonationsubaruscottsdale.com
What is your customer experience with AutoNation Subaru Scottsdale?

AutoNation Subaru Scottsdale Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

AutoNation Subaru Scottsdale has a 1.0 star rating from 2 reviews; consumers are mostly dissatisfied and recent recommendations strongly advise to avoid the dealer. Reviews cite high price levels and failures in promised inspections and discounts.

Positive Feedback

Few positives appear; the dealer’s "Worry-Free" used vehicle program is mentioned as a selling point by the business, though customers dispute it.

Negative Feedback / Risk Areas

  • Repeated serious safety defects on used vehicles and large repair bills reported.
  • Alleged lack of disclosures and ghosting after submitting inspection reports.
  • Persistent poor customer service and unresolved customer complaints about repairs and offers.

Key Takeaways for Future Customers

  • Check AutoNation Subaru Scottsdale reviews and vehicle history closely before buying a used vehicle.
  • Obtain independent inspection and document all issues; be cautious relying on advertised warranties.
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Media from reviews

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Justin H Vbg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Woodland, California

AutoNation used truck can easily kill me and others! Been parked for 5 of the months I’ve owned it!

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AI Highlights
  • Truck suspension is poor and not roadworthy per a certified mechanic.
  • AutoNation called; no resolution; repairs exceed $15,000.
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Theres a reason the used truck I purchased from AutoNation Subaru Scottsdale in May 2025 has been sitting in the parking lot of my apartment complex since June3 weeks after I purchased it.

The suspension is in such poor condition, a certified mechanic informed me it could fail at any moment and isnt roadworthy.

If I were driving this truck at highway speeds when the suspension fails it could easily kill me, the occupants and others nearby.

AutoNations response: a brief phone call where they pretended to care, requested a copy of the inspection report (which I sent) and no response since. Several advocacy groups have attempted to facilitate a resolution, all ignored.

Total repairs required for the suspension and everything else is over $15,000!

AutoNation claims All of our used vehicles undergo a rigorous inspection process and come with a vehicle history report, so you can rest assured that the vehicle is Worry-Free!

I suppose Worry-Free means youll have no worries after our used vehicle kills you so its not false advertising!

Do yourself, your family, friends and society a favor; dont buy from AutoNation!

Loss:
$16000
Cons:
  • Indifferent
  • Neglectful
  • Dishonest

Preferred solution: Full refund

User's recommendation: Avoid! May cost you or others their life!

View full review
Justin H Enm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Scottsdale, Arizona

No Disclosures, No Help — Just $16K in Repairs on a ‘Worry-Free’ Truck

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AI Highlights
  • AutoNation claims rigorous inspections.
  • Within a month Worry-Free 2014 F-150 needed $15k+ in repairs; issues known before sale and not disclosed.
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AutoNation claims:

All of our used vehicles undergo a rigorous inspection process and come with a vehicle history report, so you can rest assured that the vehicle is Worry-Free and ready for the open road ahead!

I purchased a so-called Worry-Free 2014 Ford F-150 from AutoNation Subaru of Scottsdale on May 23, 2025. Less than a month later, certified shops diagnosed catastrophic failures: suspension, turbochargers, coolant system, and overdue high-mileage service totaling over $15,000 in needed repairs.

Heres the kicker: these problems had already been identified in a prior inspection before AutoNation performed their rigorous inspection and sold the truck.

They didnt disclose a thing.

I contacted them on June 16 with full documentation and a reasonable request to resolve it privately. They acknowledged the report and then ghosted me. No help. No follow-up.

No accountability.

Now, every drive is a game of truck roulette waiting to see what fails next and hoping it doesnt kill me or someone else.

But hey, at least AutoNation made the sale.

Oh, and by the way, my truck talks! Check out the video!

Loss:
$30000

Preferred solution: Full refund

User's recommendation: Avoid! Just remember, whatever they say, they're lying to you!

View full review
Anonymous
map-marker Scottsdale, Arizona

AutoNation Subaru Scottsdale - 2015 Subaru Wrx Review from Scottsdale, Arizona

AI Highlights
  • Bought at Autonation Scottsdale; visited three Subaru dealers.
  • Car damaged after purchase; overspray and door marks.
  • Driver's mirror fixed 5x; it shakes.

Let me Just Say I Have 2015 Wrx and I've been to all three Subaru Dealerships in Arizona.Mostly to one I bought it from at Autonation in Scottsdale.Then i brought it to Super Chandler Subaru and Peoria. They all Have Caused new things that Damaged to My Car.I Really Feel the Service People are Making costly mistakes towards Customers!

I've been to Three Dealerships in Arizona and From my car being in the Body shop the first week after i bought it at Autonation in Scottsdale cause it had damage on the front bumper cause i had to bring it the morning after i bought it to have it detailed cause the night before it was late and they didnt wash my new car that night lol Really ..And i think they hit something that day ..So they had it in the body shop for a week ..So i get it back and there was over spray on my paint and side view mirrors and just a mess..And they made new marks in my paint trying to fix the problem on one of my doors...Then my Drivers side mirror has been fixed 5 times and to this day it shakes and they keep having Excuses why they cant fix it and yet to this Day my passengers side view mirror doesn't even Shake at all.! I also had a leak by my front Diff and I had Peoria fix it and now I have a transmission code being thrown code P2757 They Had my Car for a week and fixed the Leak ..And now my car is throwing this code ..Btw My car has never thrown one code since now have fixed a leak !!!!!!! Two days ago i went back there and stood at the Dealership from 940 am til 330 and its still throwing that code .I've lost money from not being able to drive for work.!Worst Christmas Ever 31,000 for a car that is the biggest headache ..I think dealerships cost people way to much Hurt.. I AM the Most PISSED OFF CUSTOMER THESE DAYS Towards Subaru.........................................................I Feel I AM the Lord Of All Lands no matter What anyone thinks of this Comment..People Have no Idea what i have Witnessed and Storms Of Wrath are Coming out of Me ...I try The Hardest to Win in this Life Of Losing and People Have Stolen From Me in this Life way To long !.....

I AM DONE.! I AM THE FORGIVER.! THESE DAYS I AM not So FORGIVING.People Are COSTING ME MY LIFE...!

It's time For something New ! Believe it or Not.

View full review
1 comment
Guest

Btw I didn't even Mention everything that has taking place ...! This Car has Broken me more ways than One.I will Never Ever Buy Another Subaru again after what I have been thru.No One should ever have to go thru what I've been thru buying a brand new car ...Ever.No Excuses.

People Have messed with my Spirit way to Long..!

I have been more than Patient in all this Mess .I have more than Enough Witnesses.I have told Maria at SOA that I seen all this before it was to Happen and Here I AM Right As Ever and My Problems still exist to this Day .! And now more every time I go to the Dealership..I met a guy last night Driving a Wrx and he told me he has had issues along with many Others.Why does it feel like Dealerships take Advantage of people cars with warranties.

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