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Verified Reviewer
New Reviewer

They owe me lots of money

Never buy a service contract. I bought one, and cancelled it the next day. This was in January, we are almost in July and no refund has been received

User's recommendation: Beware - Find another dealer to purchase a car.

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ID
#2020356 Review #2020356 is a subjective opinion of poster.
Location
Valley Village, California
Loss
$7000
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I want my refund for canceled service contract

I purchased a Ridgeline and a service contract in January 2020, canceled the service contract the next day, was told the refund was requested but could take 5 to 8 weeks. In April I asked for a status report. I was told the request for a refund named the wrong store. I followed up again and it took the dealer until May 11 to properly request my refund. I told the dealer I didn't want to wait 5 to 8 weeks for my check. The sales manager told me it was out of his hands. I contacted AutoNation customer service dept a week ago and was told I would get a callback from management the next day. I have not heard a word.
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1 comment
#1886056

I have no returned calls either. Autonation Chev North has my Vette for going on 4 weeks now.

I had it 3 days.

Complete trans rebuild after it passed all their inspections. Do business elsewhere.

ID
#1958806 Review #1958806 is a subjective opinion of poster.
Location
Fontana, California
Service
Autonation Honda Chandler Customer Care
Loss
$7000
Preferred solution
Full refund

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