Ray Hww

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Verified Reviewer
| map-marker Valley Village, California

They owe me lots of money

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Never buy a service contract. I bought one, and cancelled it the next day. This was in January, we are almost in July and no refund has been received
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Loss:
$7000

Preferred solution: Full refund

User's recommendation: Beware - Find another dealer to purchase a car

Ray Hww

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fontana, California

I want my refund for canceled service contract

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I purchased a Ridgeline and a service contract in January 2020, canceled the service contract the next day, was told the refund was requested but could take 5 to 8 weeks. In April I asked for a status report. I was told the request for a refund named the wrong store. I followed up again and it took the dealer until May 11 to properly request my refund. I told the dealer I didn't want to wait 5 to 8 weeks for my check. The sales manager told me it was out of his hands. I contacted AutoNation customer service dept a week ago and was told I would get a callback from management the next day. I have not heard a word.
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Loss:
$7000

Preferred solution: Full refund

1 comment
Guest

I have no returned calls either. Autonation Chev North has my Vette for going on 4 weeks now.

I had it 3 days.

Complete trans rebuild after it passed all their inspections. Do business elsewhere.

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