Skip to content
Write review For Business
  • Login
AutoNation Ford Union City

AutoNation Ford Union City

www.autonationfordunioncity.com
stars-rating stars-rating stars-rating stars-rating stars-rating
2.8 out of 5
Based on 1 review from registered users.
2.8
stars-rating stars-rating stars-rating stars-rating stars-rating
1 rated review | Is this your business?
What is your customer experience with AutoNation Ford Union City?
Submit review

AutoNation Ford Union City Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

AutoNation Ford Union City has a 2.8 star rating from 1 review; consumers are mostly neutral. Review notes high price level, praise for how the ladies look after customers, and a reported sale of a new truck with a bent axle.

Key Takeaways for Future Customers

  • Read AutoNation Ford Union City reviews and inspect vehicles thoroughly before purchase.
  • Expect customer service and website to be important in the buying process.

Negative Feedback / Risk Areas

  • Recurring customer complaints about warranty refunds and unresolved warranty cancellation issues.
  • Reported refusal to repair or exchange a vehicle sold with a bent axle.

Positive Feedback

Staff are noted for attentive service toward customers.

View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Mary A Wrh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer | map-marker Union City, Georgia

Warranty Cancellation

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
2.8
AI Highlights
  • Bought a 2003 vehicle; paid off in 2004; requested refunds for life $611 and GAP $499; check not received; dealer keeps refunds as percentage.

I purchase a vehicle in 2003, paid it off in 2004. I requested my refund back for the life insurance and the gap.

the life was $ 611.00 and the gap was $ 499.00. they told me the check would be submitted along with the pay in full letter. never received neither. I called the warranty company to see if they could send me my refund directly to me.

I was surprise to be told that the dealership has a contract where they can not give the customers their money because they have to send it back to the dealership as a percentage not check. In September 2018 the manager offer $ 250.00 to make me happy which is what I was told.

this dealership steals customers money and they will not give it back. I filed a complaint with Consumer Affairs in 2005,2007,2009 and they would not respond so they said there is nothing else they can do.

Loss:
$1200
Pros:
  • Way the ladies looks after the customers
Cons:
  • Would not repair nor exchange it
  • Sold me a new truck with a bent axle

Preferred solution: Full refund

View full review
Comment
0 Thank you

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article

AutoNation Ford Union City
Reviews Contacts Community