
AutoNation Ford Union City
AutoNation Ford Union City Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
AutoNation Ford Union City has 2.8 star rating based on 1 customer review. Consumers are mostly neutral.
- Rating Distribution
Pros: Way the ladies looks after the customers.
Cons: Sold me a new truck with a bent axle, Would not repair nor exchange it.Review authors value the most Customer service and Location. The price level of this organization is high according to consumer reviews.
Warranty Cancellation
I purchase a vehicle in 2003, paid it off in 2004. I requested my refund back for the life insurance and the gap.
the life was $ 611.00 and the gap was $ 499.00. they told me the check would be submitted along with the pay in full letter. never received neither. I called the warranty company to see if they could send me my refund directly to me.
I was surprise to be told that the dealership has a contract where they can not give the customers their money because they have to send it back to the dealership as a percentage not check. In September 2018 the manager offer $ 250.00 to make me happy which is what I was told.
this dealership steals customers money and they will not give it back. I filed a complaint with Consumer Affairs in 2005,2007,2009 and they would not respond so they said there is nothing else they can do.
- Way the ladies looks after the customers
- Would not repair nor exchange it
- Sold me a new truck with a bent axle
Preferred solution: Full refund
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