Anonymous
map-marker Atlanta, Georgia

Poor customer service

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Autonation ford has horrible customer Service They practically beg you to buy your car just to get a sale and dont want to assist you after
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Harry O Nvx

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Was Lied to Regarding the Condition of a Used Car Costing Me $5000

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AutoNation Ford Margate - Was Lied to Regarding the Condition of a Used Car Costing Me $5000
AutoNation Ford Margate - Was Lied to Regarding the Condition of a Used Car Costing Me... - Image 2
AutoNation Ford Margate - Was Lied to Regarding the Condition of a Used Car Costing Me... - Image 3
Updated by user Sep 05, 2020

As of 9-5-20 the BBB reported that Ford Margate refused to interact or attempt to resolve this issue. Ford MC was notified and they have acknowledged my complaint.

This is not a surprise as in past years I have been defrauded by a Ford dealer resulting in FBI/Police arrests and they has given this dealer group several franchises knowing they were crooks.

The Attorney Gen. Office is currently investigating.

Original review Aug 06, 2020
I purchased a used car from AutoNation Margate. They claimed the car was in perfect condition and everything worked perfectly. Upon receiving the car in AZ, these front suspension was bent, they failed to tighten the suspension components, and the check engine light was on and the AC didn't work. It cost approx. $4000. to repair, the dealer was interested in assisting me at all. The repairing Ford dealer felt the defects were hidden from me and they reset the computer. They have a corp used car policy that no one followed. I could even drive it to the repairing dealer as it broken down and had to be towed.
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Loss:
$5000
Pros:
  • Price
Cons:
  • Poor service
  • Poor reliability
  • Poor ethics

Preferred solution: Let the company propose a solution

User's recommendation: Avoid this dealership

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