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AutoNation Ford Wickliffe

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Bought "premium" extended warranty for 2014 Ford Platinum F-150. I have all the paperwork. Paid top dollar for truck. Brought truck in for repair and maintenance- now having problems with retractable running boards, brakes , weatherstripping around doors. Autonation Wickliffe stated it would cost over $2400 to fix -then whaen I questioned manager stated "oh the motor is covered that qoute was for if we broke running boards when fixing"-brakes they replaced are squealing, stated they needed to take picture to send to Ford to get these items fixed-brought truck in twice-they never did any work-dash cam proof- Ford regional manager contacted-stated on recorded conversation that Ford never received any pictures fromAutoNation Ford- now AutoNation Ford are saying they will not honor the warranty that I bought and paid for at the dealership- now I have to pay a lawter to get part of money back-certified letter to AutoNation Ford and State attorney general Ohio
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  • Customer service and tactics
Reason of review:
Warranty issue

Preferred solution: Full refund


Stay away from the Ohio Attorney General. They are not your friends and will spend the first day checking YOU out ; not the vendor.

They will search your entire life from Day-1 for missed tax filings, monies "owed" to the state of Ohio, other states, and the Federal Government. They will then contact your county to verify that all real estate taxes and other levies are paid in full and up to date. Your criminal record will be thoroughly scoured from all 50 states. Then comes next year's tax audit.

And the year after.

They are nothing but the state collection agency and would be pleased as punch to send you a bill with interest and penalties or slap a lien against your property. Consider them as you would an approaching immortal vampire.

reply icon Replying to comment of Guest-1647922

I’m guessing you owed the various governmental agencies a lot of money, I mean why would any of that be a concern if you were fully paid up on what you owed??

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