AutoNation Ford East
AutoNation Ford East Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
AutoNation Ford East has a 1.0 star rating from 1 review with 100% unfavorable feedback; consumers report high prices and dissatisfaction with customer service, discounts and special offers.
Positive Feedback
No positive aspects noted in the single review beyond possession of purchase paperwork for a paid extended warranty.
Negative Feedback / Risk Areas
- Warranty disputes and claims that the dealership will not honor the paid warranty, reflecting common AutoNation Ford East customer complaints.
- Poor customer service handling of repairs and communication problems about photos and authorizations.
- High price level and concerns about billing for unresolved repairs.
Key Takeaways for Future Customers
- Check AutoNation Ford East reviews and verify warranty terms in writing before purchase.
- Keep all paperwork and request documented authorization for repairs to support potential refund or dispute claims.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
AutoNation Ford East has a 1.0 star rating from 1 review with 100% unfavorable feedback; consumers report high prices and dissatisfaction with customer service, discounts and special offers.
Positive Feedback
No positive aspects noted in the single review beyond possession of purchase paperwork for a paid extended warranty.
Negative Feedback / Risk Areas
- Warranty disputes and claims that the dealership will not honor the paid warranty, reflecting common AutoNation Ford East customer complaints.
- Poor customer service handling of repairs and communication problems about photos and authorizations.
- High price level and concerns about billing for unresolved repairs.
Key Takeaways for Future Customers
- Check AutoNation Ford East reviews and verify warranty terms in writing before purchase.
- Keep all paperwork and request documented authorization for repairs to support potential refund or dispute claims.
Turn one complaint into a collective action
AutoNation Ford Wickliffe
- - Bought premium extended warranty for a 2014 Ford F-150.
- - AutoNation quoted $2400; later said motor covered; repairs not done; warranty not honored.
Bought "premium" extended warranty for 2014 Ford Platinum F-150. I have all the paperwork.
Paid top dollar for truck.
Brought truck in for repair and maintenance- now having problems with retractable running boards, brakes , weatherstripping around doors. Autonation Wickliffe stated it would cost over $2400 to fix -then whaen I questioned manager stated "oh the motor is covered that qoute was for if we broke running boards when fixing"-brakes they replaced are squealing, stated they needed to take picture to send to Ford to get these items fixed-brought truck in twice-they never did any work-dash cam proof- Ford regional manager contacted-stated on recorded conversation that Ford never received any pictures fromAutoNation Ford- now AutoNation Ford are saying they will not honor the warranty that I bought and paid for at the dealership- now I have to pay a lawter to get part of money back-certified letter to AutoNation Ford and State attorney general Ohio
- Customer service and tactics
Preferred solution: Full refund
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Stay away from the Ohio Attorney General. They are not your friends and will spend the first day checking YOU out ; not the vendor.
They will search your entire life from Day-1 for missed tax filings, monies "owed" to the state of Ohio, other states, and the Federal Government. They will then contact your county to verify that all real estate taxes and other levies are paid in full and up to date. Your criminal record will be thoroughly scoured from all 50 states. Then comes next year's tax audit.
And the year after.
They are nothing but the state collection agency and would be pleased as punch to send you a bill with interest and penalties or slap a lien against your property. Consider them as you would an approaching immortal vampire.
I’m guessing you owed the various governmental agencies a lot of money, I mean why would any of that be a concern if you were fully paid up on what you owed??