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AutoNation Chevrolet Mesa

AutoNation Chevrolet Mesa

www.autonationchevroletmesa.com
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1.0 out of 5
Based on 1 review from registered users.
1.0
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1 rated review | Is this your business?
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AutoNation Chevrolet Mesa Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

AutoNation Chevrolet Mesa has a 1.0 star rating based on 1 review and consumers are mostly dissatisfied.

Rating distribution shows 100% unfavorable and recent recommendation is "Never go there". Consumers cite poor customer service, limited product diversity, and high prices.

Positive Feedback

There are no positive comments in the available AutoNation Chevrolet Mesa reviews; the single review focuses on service issues and safety concerns after repairs.

Negative Feedback / Risk Areas

  • Repeated tire failures and refusal to replace after paid repairs are core customer complaints.
  • Poor customer service response regarding safety concerns and repair quality.
  • Perceived high price level for services with unresolved issues.

Key Takeaways for Future Customers

  • Check AutoNation Chevrolet Mesa reviews and documented customer complaints before purchasing or booking service.
  • Insist on written warranties, ask about refunds or replacements for failed repairs, and verify tire and battery work immediately.
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Martha T Wuu

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 Verified Reviewer

Horrible customer service,

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1.0
AI Highlights
  • - They did about $3,000 in repairs on my car, with new tires.
  • - One tire went flat after two days and was patched.
  • - I don't feel safe in AZ heat.
Updated by user Feb 07, 2024

They refused to replace a tire that they patched twice. I ended up complaining to the company, with no response, and I bought a new tire somewhere else. I told them I would never bring my car there again.

Original review Jan 08, 2024

They did $3,000 worth of repairs on my used car which, I suspect were wrong with the car when I bought it. Part of the repairs was new tires.

Two days after I got the car back, one of the tires was flat. They claimed I drove over something and would only patch it. They, at that point, said I had a bad battery after having had it for a week before. I got the car back again and the same tire went flat, again they said the patch failed and will not give me a new tire.

They expect me to accept a twice patched tire. It gets to be 115 in AZ, I dont feel safe.

Loss:
$200
Cons:
  • No customer loyalty or concern

Preferred solution: A new tire

User's recommendation: Never go there

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