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AutoNation Chevrolet Gilbert

AutoNation Chevrolet Gilbert

www.autonationchevroletgilbert.com
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What is your customer experience with AutoNation Chevrolet Gilbert?

AutoNation Chevrolet Gilbert Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI

Low overall rating and negative sentiment driven by reported poor communication, a wasted appointment, and complaints about customer service and high price levels.

Positive Feedback

Some recent recommendations exist, but they are overshadowed by service issues; no clear praise in latest reviews.

Negative Feedback / Risk Areas

  • Customers report that the service center refused to honor appointments, reflecting common AutoNation Chevrolet Gilbert reviews concerns.
  • Rude or unhelpful staff and poor call center communication highlight frequent AutoNation customer complaints.
  • High price level and limited product/service diversity add to dissatisfaction.

Key Takeaways for Future Customers

  • Confirm service center appointment details in writing and allow extra travel time.
  • Be prepared to escalate if customer service is unresponsive.
  • Compare pricing and options before committing due to reported high price levels.
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Anonymous
map-marker Phoenix, Arizona

Service Visit

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

First off, i didn't even make it to the service bay. I had made an appt 2+ weeks earlier for a SW Update that Chevy emailed me.

it was to be up to an hour. i was told that yes, one hour to complete and i could wait for it. when i arrived, the rude service writer said no way you can wait for it, and he did not know of any update. i handed him the Doc for the update, and he shrugged his shoulders and did not want to listen to me at all.

i drove 35 miles for this appt, and was given a who cares attitude. needless to say i left

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User's recommendation: Do not trust the service center for appts, or thier call center. all lies

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