New Reviewer

SUPER CUSTOMER SERVICE

AutomotiveTouchUp - SUPER CUSTOMER SERVICE
I sent an email complaining that the pen applicators did not work well on plastic surfaces, and the company responded by offering to resend the order in small bottle application format. I received the replacement shipment today. I hereby retract my last knee jerk review. I never confirmed my account and my contribution needs immediate deletion.

User's recommendation: Cannot top the customer service!! Super!

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ID
#3582200 Review #3582200 is a subjective opinion of poster.
Location
Sioux Falls, South Dakota
New Reviewer

Highly dissatisfied

AutomotiveTouchUp - Highly dissatisfied
Tried the paint pen/clear coat pen set on small dings in the plastic frontal area of my Mazda CX-5. The paint refused to settle in the small dings and I was forever wiping away globby paint around the periphery if each hole. These bandits don't refund so I'm stuck. Over 25 buck down the toilet. Stay away!

User's recommendation: Caveat Emptor!

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ID
#3569833 Review #3569833 is a subjective opinion of poster.
Location
Sioux Falls, South Dakota
Loss
$25
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Took my money cant call no answer no emails why its over due???

I was told 5 to 8 days its been over 2 weeks no word whats go going on? Think they just took my money!! Im pissed and disapointed!!!!! Recp # 898*-089-0881 ted roach..ready to report to b.b.b and anybody else that can warn customers!!!;

User's recommendation: Don't use this company!!!

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ID
#2845647 Review #2845647 is a subjective opinion of poster.
Cons
  • Paid
  • Product sent nor contact
Loss
$74
Preferred solution
Deliver product or service ordered

Over a month and still no product