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Automotive Connection

Automotive Connection

www.autoconnectionoh.com
What is your customer experience with Automotive Connection?

Automotive Connection Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Automotive Connection has a 2.0 star rating from 2 reviews; consumers are mostly dissatisfied with customer service, product diversity, and high price. Recent reports include a banned account and denied warranty claims.

Key Takeaways for Future Customers

  • Check Automotive Connection reviews before purchase and review extended warranty terms carefully.
  • Verify billing, loan additions, and cancellation fees for warranties and refunds.

Negative Feedback / Risk Areas

  • Recurring complaints about account bans and poor dealer response to issues.
  • Denied warranty claims, high out-of-pocket repairs, and complaints about billing and refunds.

Positive Feedback

There are no recent positive ratings; positive portion of the rating distribution is 0.

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Media from reviews

Automotive Connection - My account is banned without reason
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Emonee Hrz

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Verified Buyer
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My account is banned without reason

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Automotive Connection - My account is banned without reason
Contains 1 confidential file for company representatives

Please open my account

Please note my account is working

Please my account is working

Dear sir

Please my account open

User's recommendation: Not working my account benned

View full review
Susan A Oms

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fairfield, Ohio

Overpriced and Bad Deals

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AI Highlights
  • - Sold me a $2000 warranty claimed to cover anything, including wipers.
  • - The warranty was added to my loan; it covers nothing and claims are denied.
Original review updated Nov 19, 2020

Bought a car from them. I overpaid, I know.

But then they sold me an extended warranty for $2000, that they said would cover anything, bumper to bumper. Said it would even cover windshield wiper issues. (They said that because the windshield wipers didn't work and they knew that because the salesman mentioned it). The warranty was added to my car loan so not only did I pay the $2000 for it but I'm paying interest on it as well.

This warranty covers nothing! Two weeks after I bought the car it started having serious issues with the computer system. After a mechanic telling me it would cost a fortune to fix it, I went back to the dealer to see if their mechanic could help. The sales manager's response...sorry, can't help you.

In less than 2 years I've had it I've had to pay over $2000 in repairs, including tie-rods which were apparently bad when I drove the car off the lot. I even had to pay for the tow at my own expense. Warranty has denied every claim I've had. Won't even pay for the windshield wiper unit.

Now I have another $2000 worth of work that the car needs and again the Warranty company has denied it.

So I asked the representative if I could cancel the warranty and get reimbursed for the time I have left on it, her reply was, yes but if you do that we will charge you a percentage and charge you a fee for early cancellation so it probably won't be worth it to you. I will NEVER buy another car or warranty from Automotive Connections in Fairfield OH.

Buyer beware and stay clear of this dealer and warranty.

(I labeled this Automotive Auto in Fairfield in the title, but it's actually called Automotive Connection and for whatever reason this site isn't letting me edit that).

Loss:
$8000
Cons:
  • Dishonest and overpriced

Preferred solution: Full refund

View full review

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