Rick M Rtn

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Resolved: No recommendation as it will no loger be published

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Updated by user Jan 24, 2020

As shown in my last post.

Updated by user Jan 24, 2020

OK. They've agreed to extend my Motor Trend subscription for the number of issues I would have received of Automobile.

Updated by user Jan 23, 2020

I've now found out that Ten Publishing discontinued 19 of their 23 publications.

Original review Jan 18, 2020
After years of subscribing, I received this Email: After many great years and achievements, Automobile magazine has been discontinued. The good news is that in Automobile 's place, you'll receive the digital edition of your choice of Motor Trend, HOT ROD or Four Wheeler magazine along with six months of the world's premier online automotive streaming service, Motor Trend. Motor Trend'Sads streaming service bring you over 3,500 hours of the best streaming automotive shows and exclusives series including Roadkill, Dirt Every Day, Diesel Brothers, Top Gear, Fast N' Loud, *** Rides, Hot Rod Garage, Head 2 Head, Wheeler Dealers, Four Wheeler and so much more, including live motor sports. No cable TV account is necessary and you can watch on your favorite devices. I have 1¼ years left on my subscription. I also have a long term subscription to Motor Trend (Ten Publishing is the parent company of both and Hot Rod). Have no interest in on-line editions. Called and said either extend my Motor Trend Sub or change over to Hot Rod. Customer Service said she couldn't do that but Ten would be sending additional options via Regular Mail shortly. After, over a month with no mail I restated my wishes through Email. Of course, no response. The matter is even more twisted as the final issue, which wasn't described as such, had the renewal card attached. This is how Class Action suits come about. As soon as the lawyers can show that Ten took renewals after they knew it was the end, fraud is apparent.
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  • Great mag
  • Going away
Reason of review:
Poor customer service

Preferred solution: Stated in complaint

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