Frank K Scf

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Verified Reviewer

NO RESPONSE FROM DEALER

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I HAVE CALLED, EMAILED, AND TEXTED TO NO AVAIL. SOMEONE PLEASE LET KNOW IF THE CAR IS AVAILABLE? CAN I GET MORE PICS AND LOCATION TO TEST DRIVE. THANKS, FRANK {{Redacted}}
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Pros:
  • Good selection of vehicles
Cons:
  • No one to answer phone or assistance

User's recommendation: DON'T WASTE YOUR TIME

Anonymous

Just Don't

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This place is a NIGHTMARE I purchased a 2005 Honda Odyssey With the understanding that the issues I'd pointed out would be fixed (Burning oil, alignment, motor mount) I remember it well it was my sons 9th birthday and he's autistic He was so excited (he called it the mystery machine) The salesman swore all issues would be resolved or my money back! (Big laugh there) the mechanic had it in the back for 20mins. And then said it was ready? No way! All that work would Have to take hours! I drove it around the block and as I suspended NOT FIXED! The mechanic took it for a drive,came in the back door and pulled the lady I'd been dealing with aside Told her something and then came back to me to feel me he was gonna need till tomorrow to fix it so I told the lady I'd just take my money back! She talked to the mechanic and said(he's gonna fix it now like we promised but its gonna take a bit, go get lunch and it'll be done when I get back Well 2 hours later it wasn't finished ad getting late outside I said I'd come back in the morning the salesman again assured me it would be repaired or my money back guaranteed! And as I feared next day only the motor mount was replaced So when I asked for my money back this NEW lady tell's me No REFUNDS AS IS I looked at the salesman and said That's not wat he told me! I left (without the car,) and went directly to my bank to stop payment It took my bank 2 months to deny my fraud claim and Now the vans still at there lot (or so they say) I'm out $3000.00 And every time I'm told the manager will call me they don't! These people will stupe so low as to swindle a needy family with an autistic child! Be warned!!
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Anonymous
map-marker Orlando, Florida

Automax Of Brevard Customer Care Review

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Worst customer service ever...horrible car
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Reason of review:
Poor customer service

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