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Automated Packaging Systems

Automated Packaging Systems

www.autobag.com
What is your customer experience with Automated Packaging Systems?

Automated Packaging Systems Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Automated Packaging Systems has a 4.9 star rating from 1 review and consumers are mostly satisfied, though a recent recommendation warns "buyer beware, they will not make ownership easy."

Positive Feedback

Customers report strong product performance and overall satisfaction reflected in the high rating, indicating quality packaging equipment and reliability.

Negative Feedback / Risk Areas

  • Customer complaint about losing a license key and being asked to pay $1200 for a replacement.
  • Review highlights challenges with ownership transfer and restrictive license policies.
  • Concerns noted about billing and responsiveness of customer service.

Key Takeaways for Future Customers

  • Read Automated Packaging Systems reviews and ask about license replacement costs before purchase.
  • Confirm transfer and ownership policies and document original license details.
  • Expect to verify policies related to billing and address customer complaints up front.
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Resolved
leanna l Gsf

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Resolved: We lost our license in a move and they want us to pay $1200 for a new one

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Bought the machine new and used it for years.
  • - The key was lost during a move.
  • - They want us to pay again for the license key.
Updated by user Feb 23, 2022

Company fixed the issue and I have been provided with product replacement. We finally found the original license, and then a few weeks later offered us an upgrade to our existing license..

Updated by user Feb 23, 2022

Automated packaging decided to send us a free license, but only after we eventually found our current license when we unpacked the last of our boxes from the move. We have not received the new license, but it is an upgrade and should offer us more functionality.

Original review Jan 24, 2022

We bought the machine new and have used it for years. Upon our recent move somehow the key got lost.

Now we have a 25k piece of equipment that is useless and they want us to pay for the license key again. We already bought it.

Loss:
$1200

Preferred solution: Deliver product or service ordered

User's recommendation: buyer beware, they will not make ownership easy

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