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VERY DISHONEST PEOPLE - JUNKY COURSES

Autogrow Co - VERY DISHONEST PEOPLE - JUNKY COURSES
Update by user Jul 30, 2018

And Matt Ackerson is the BAD guy despite the fake name he uses in his communications which is Matt Hacks.

Update by user Jul 30, 2018

CORRECTION: Growads is Wrong company. The BAD company is Autogrow.co & Petovera

Original review posted by user Jul 30, 2018
DO NOT DO BUSINESS WITH THESE PEOPLE! Matt Hacks is very dishonest and he does not honor his own terms and conditions. I logged in and saw that what I received what not what was promised. It was junk. I immediately requested a refund within 60 seconds of buying. Next I was told that pursuant to their refund policy I had to go through the whole course and "make an honest effort" to get my refund. That's not even legal and at best, it's very subjective. Think I'm joking? Check out the email screenshot I attached. So I jammed through the course. And do you think I got my refund? OF COURSE NOT! They have determined my effort wasn't good enough and that I should go back and do it again. No... I'm not joking! You could see that coming, right? 1. Their courses are absolute junk... GARBAGE. They are a total waste of time 2. You will never get a refund despite their 30 day money back refund policy. 3. When you try to get your refund, they will threaten you and try to intimidate you inlcuding claiming to report you to the authorities for fraud. Do yourself a favor and just buy from people who are more reputable in the community. JUNKY PRODUCTS - JUNKY PEOPLE!
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2 comments
#1611576

Hello, My name is Belle and I provided professional support to our former customer, Ms. Karen Hanover — someone who was convicted (2 times) of fraud and recently served 3 years in Federal prison.

She was convicted by the FBI for defrauding 45 people in a real estate scam of over $1,000,000. She recently completed her 3 year sentence in federal prison. Here’s a link from FBI.gov: https://www.fbi.gov/contact-us/field-offices/losangeles/news/press-releases/seal-beach-woman-sentenced-to-nearly-three-years-in-federal-prison-for-operating-real-estate-scheme-in-orange-county Here is a backup screenshot of the above article link: https://drive.google.com/file/d/1A49BZUFaoAcJ2ts_LypFXAIKIGRC9nXs/view?usp=sharing This person unfortunately became our customer in July of this year. My reply here is for anyone who might wonder if they should take the above message from Ms.

Karen Hanover seriously. Quick background: — Our company was founded in 2010, and has since been a leading resource to marketers all around the world, receiving over 40,000 visits per month (and counting), and community of over 15,000 active email subscribers. I am one key member of a virtual team of 10 people. — This year alone we’re proud to say we’ve serviced over 1,100 customers, and over 1,600 total customers (and clients) since we were an agency providing services to clients prior to this year.

Our refund request rate is far less than 1% (which is amazing compared to others in our market who typically see refund rates from 3-10%). — We have a continuous, growing number of customer success stories. You can read about a few of them on our website (click on the “Success Stories” link in the navigation or the footer link section of the site). Now I will address the above message from Ms.

Hanover. Fact: Our refund policy was a 60-Day Double your money back guarantee and not a 30 day guarantee. We are able to offer this sort of generous guarantee because (1) we believe in our product, (2) we want our customers to know they will benefit one way or another, and (3) because we know the product works when a customer applies what it teaches. This was clearly stated on the sales page in large, easy to read font, at checkout, and on our terms of service page (3 separate places).

For example, says: “Try it risk-free, complete the worksheets and make an honest effort. No results? You get a full refund.” Fact: Karen did not complete the course. Instead, she filled out each of the worksheets with curse words, directed at our staff and company.

She also threatened me and our company in our email communications, threatened to sue us, and smear us online if we did not refund her $104. Here’s one of many examples of her email communications with us: https://drive.google.com/file/d/1BPT3cd0Z_tOzk6YqXTbR-zV8GAsTxELD/view?usp=sharing When we politely and professionally informed her of the terms of the guarantee, her reply was more cursing and threats. We informed her that threatening to smear us if we did not give in to her demand is the definition of extortion. She continued her threats and cursing.

Based on her recent parole from jail (and a 2nd, previous conviction for fraud by the FBI, see link above) as well as hearing from others who contacted us who had been defrauded and threatened by her, we informed the FBI of her activity and filed a formal report. Fact: American Express is known for siding with consumers (card holders) when it comes to disputes. This is because of how their model of credit card processing is built different from other companies like Visa or Mastercard. Long story short: the customer here, Karen Hanover, filed a dispute with them to reverse the charge.

We submitted our evidence, including the guarantee, clearly spelled out in 3 separate places, as well as the hostile emails from Karen. American Express sided with us and reversed the charge in our company’s favor. We do not accept any kind of unreasonable behavior and threats from anyone toward our company or staff, especially from a Federally convicted felon like Karen who has scammed many people and who continues to attempt to do so (Google her most recent “venture” called “Escape Alert” if you want additional proof).

In conclusion, most reasonable people know that it is unreasonable people who post on sites like this. Cordially, Belle Director of Customer Support

#1725095
@PissedConsumer1611576

I must ask why would a company of 10 not simply give back the 100+change?

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ID
#1316934 Review #1316934 is a subjective opinion of poster.
Product
Autogrow Co Sales Funnel Blueprint Course
Cons
  • Them or their products - nasty people
Reason of review
Not as described/ advertised
Loss
$104
Preferred solution
Full refund

Don't use them

We didn't get any results at all, and I mean literally zero, from AutoGrow's sales funnel. When it wasn't working WE were the ones that had to insist that something change or be updated to see if we could get where we wanted to be. There were endless delays on their part, and they were slow to respond to our emails and asks. The artwork they provided for the ads was decidedly under par, and they were slow to make any changes or give us new ideas when we indicated it wasn't what we wanted. When we grew frustrated and asked for a phone conference call to discuss the direction of the artwork, we were originally told that was not possible, and they only set it up after we insisted. One more thing: Despite their promise we would see return on our investment within three months, we finally terminated with them after 5 months of completely wasted money.
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1 comment
#1596627

My name is Belle and I am the Director of Customer Support for the company. The anonymous post above is from Keith Nelson of Pixel Security / Cannabis Security — a former client who attempted to bully us into a 50% refund after all marketing assets had been approved and delivered.

I assisted on Keith’s account behind the scenes as a Project Manager at the time he was a client, when we still offered this particular service. Quick background:— Our company was founded in 2010, and has since been a leading resource to marketers all around the world, receiving over 40,000 visits per month (and counting), and community of over 15,000 active email subscribers. — This year alone we’re proud to say we’ve serviced over 1,100 customers, and over 1,600 total customers (and clients), since we were an agency providing services to clients prior to this year. Our refund request rate is far less than 1% (which is amazing compared to others in our market who typically see refund rates from 3-10%).

— We have a continuous, growing number of customer success stories. You can read about a few of them on our website (click on the “Success Stories” link in the navigation or the footer link section of the site).Now I will address the message above from our former client. After signing-up and agreeing to the very clear terms and conditions of our service, Keith Nelson of Pixel Security / Cannabis Security violated the agreement by requesting a 50% refund **after** we had delivered all of the custom-built marketing assets (lead magnet, landing pages, email automations, ads, and more). As part of our service we always insist on having direct communications with someone like the owner or founder because this make things flow better.

Keith instead insisted on delegating almost all of that to his new assistant (who had little to no experience in digital marketing). The assistant that Keith delegated the communications flow to seemed to have little knowledge of our service. “Scope *** happened frequently, meaning the assistant would request us to work on things outside the scope of work, e.g. unrelated hosting issues, Google SEO / posting… Since he had cut himself out of the communications flow, the client (Keith) would then jump into the communications flow at different milestones with a fresh set of expectations.

He (nor his assistant) seemed to understand marketing or the problem our service would solve for his business (lead generation was the focus, not web design or anything else). We say this because they requested calls to discuss custom design changes, which slowed the process. In the end, we suggested that the professional relationship end and they take the complete marketing system we had just delivered to them and send traffic to it to see results. We offered to stay on their account until results started flowing in.

Everything was setup and ready to go, the traffic switch simply had to be flipped on. Instead, we were locked out of all their accounts. Keith demanded a 50% refund. We reminded him of the original terms of the service he had agreed to, we reminded him we had already done the work, and we also instructed him on how to get an ROI from the marketing assets already delivered (i.e.

turn on traffic). He refused to listen, and instead of wanting results, he pursued a chargeback (which we won, because we always do the work and keep our promises to clients).

As they say, you can lead a horse to water, but you can’t make it drink. Cordially, Belle Director of Customer Support

ID
#1200661 Review #1200661 is a subjective opinion of poster.
Service
Autogrow Co Internet Marketing Service
Reason of review
Bad quality
New Reviewer

AutoGrow.co and Petovera Review

As a follow up to the brand Petovera and a project I hired them for with my original review at https://www.yelp.com/biz/petovera-manhattan or quoted as: "Matt and his team at Petovera are great at closing sales, however they will overcharge and under deliver. My company lifeofafighter.com paid for a complete website redesign and email campaign. We were unhappy with our project and asked for a revision, and received a refusal. In our contract we were promised 3 revisions, but was turned down on these. We later found out that we paid $5,000 for a project that could have been done by other companies for less than $1,000. So if you would like to over pay for a project and not receive a complete project then petovera is the way to go. However if you want value and a quality product then stay clear of this company." I see they have rebranded to Autogrow.co , presumably as a way to shed their damaged reputation. The founder goes into great detail about his justification for the refusal of revisions as issues that arouse with the LifeofaFighter.com project. I would advice anyone looking to work with Petovera or its new Brand Autogrow.co to look at the other reviews and question why a rebrand would lead to a name change? From my personal experience it would be to avoid new leads seeing the lack luster reviews and bad experiences that would damage closing sales. I hope that Petovera has learned from past experiences but I still warn new customers to be very cautious.
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ID
#1168047 Review #1168047 is a subjective opinion of poster.
Service
Petovera Web Design Service
Pros
  • Sales skills implemented by the ceo and learned
Cons
  • Overpriced and underdelivered result
Reason of review
Not as described/ advertised
Loss
$5000
Preferred solution
Let the company propose a solution

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