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Autogeek

Autogeek

www.autogeek.net
What is your customer experience with Autogeek?

Autogeek Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Autogeek has a 3.4 star rating from 7 reviews and 67% of users would likely recommend. Consumers are mostly neutral with a 57% positive vs 43% unfavorable split. Recent comments mention returns, refunds, and mixed customer service and turnaround time experiences.

Key Takeaways for Future Customers

  • Check recent Autogeek reviews before ordering and be prepared to follow up on returns and refunds promptly.
  • Expect medium pricing and variable customer service response times; fast shipping is possible for some items.

Negative Feedback / Risk Areas

  • Frequent Autogeek customer complaints about unresolved refunds and missing returns.
  • Reports of wrong or damaged items and difficulty reaching support by phone or voicemail.

Positive Feedback

Some customers praise knowledgeable staff, helpful service, and timely deliveries on select orders.

View full overview ›

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Show reviews that mention
order bottle ones number tar remover tar towels date smell remover
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Charles R Rin

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Scam!!!! Fake Customer Service Number

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AI Highlights
  • Had a return and could not reach anyone by phone; waited 2 hours.
  • Promised a callback but never called; advises not to buy and says they take money.

Had a return... could never get anyone on the phone.

Waited 2 hours on the phone. No answer. It even says it will call you back when someone was available and I'm still waiting. They are a bunch of BS!!!

DO NOT BUY FROM THESE LYING GEEKS!!! THEY TAKE YOUR HARD EARNED MONEY!!!

Loss:
$60

Preferred solution: Full refund

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Julie S Sxm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund never returned

Never got refunded after returning part. They gave me a RAM number to put on it, and I did. They say they can't find it anywhere.

Loss:
$52

Preferred solution: Full refund

View full review
Resolved
Chanel Bll

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: I am a business owner that needs certain coatings ( the ones that I order) for work, if you can can call me back that would be awesome

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Updated by user Oct 09, 2024

Company fixed the issue and I have been provided with product replacement.

Original review Oct 09, 2024

I ordered 2 bottles of crystal serum light. I need it for a job on the 10th of this month.

You guys shipped me two bottles of exo.

I need this rectified ASAP! Call me @ 715-741-****

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valerykon

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Wrong product

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AI Highlights
  • Empty bottle arrived; packing slip shows a different supplier, a random investment company; a $1 refundable technician chat was offered.

This looks like complete fraud:

I got empty bottle wrapped in lots of packing paper. Packing slip shows completely different company as supplier - some random investment company.

Via chat it was offered to me to chat with technician for $1 refundable. Need to call police to stop this fraudulent Autogeek

Loss:
$16
Cons:
  • Fraud

Preferred solution: Full refund

User's recommendation: Never use them!!!

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1 comment
Charles R Rin

Yes, the Police and file a dispute with your bank

Joseph N Vjp

0 resolution yet. Waiting to hear from Autogeek

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AI Highlights
  • The tar remover leaked and was not sealed.
  • Towels were wet and smelled of tar.
  • Bottle is about half empty.

Received order Sat. The tar remover leaked all over.

Was not sealed properly. The towels were all wet& smell like te tar remover.

The bottle 1/2empty. Order# 80209****, shipment is 17189****, order date 04/25/2024

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Anonymous
map-marker Los Angeles, California

The order I place is not right

Order 6 lake country buffing pads 3 are dimpled 3 are not. The dimpled ones are the reason I order them.

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Gilmore Zww

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Flex Xcode-15

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I ordered the machine on a Saturday and received it on Wednesday. That is some extra customer service.

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George C Ful

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Detail question

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Excellent customer service. Professional and knowledgeable staff.

Have never let me down. Why buy elsewhere

User's recommendation: #1 detailing supplies

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William S Tzz

Buffer compatibility pads

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Customer service was very helpful explaining how to use porter cable polishing pads. Excellent service!!!

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Anonymous
map-marker Mount Vernon, New York

Return label

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Nothing happened when I called the number

The answering machine is full and nobody answered the phone?

User's recommendation: beware for returns

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Anonymous
map-marker Springdale, Arkansas

Checking on the order I ordered two weeks ago

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Did not receive my order ,it was my fault customer service handle it, took care of it and then cut it in the mail yesterday job well done

User's recommendation: Good place to do your auto detailing products

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