New Reviewer

Error in uploading views to My Rendering.

Autodesk - Error in uploading views to My Rendering.
Autodesk - Error in uploading views to My Rendering.
I can't upload my rendering to my Revit Cloud Rendering account. There's a script error keep appearing preventing the selection of my views.
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ID
#2505312 Review #2505312 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

Customer service is terrible

I was started contacting Autodesk three months before my annual subscription expired to renew it. There were either no responses or very unprofessional responses with very little attention to details. Three month later I still wasn't able to renew the subscription using PO. This is one of the worse customer service experiences I have ever had from a large company.
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ID
#2371801 Review #2371801 is a subjective opinion of poster.
Location
Brooklyn, New York

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Verified Reviewer
New Reviewer

In ability to get service help and download a product.

I want help. Call me at 785-608-****.

User's recommendation: It may be great program, but their service is 1. hard to get help and 2. helpless.

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ID
#2121168 Review #2121168 is a subjective opinion of poster.
Service
Autodesk Customer Care
Loss
$100000
Preferred solution
Service HELP that will call me and talk me through a process.

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