Autobidmaster
Reviews and Complaints
I got on a car that was bought through your auction
Preferred solution: Name of company or person that bought the vehicle from you guys or copy of paperwork you have
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Verified Reviewer | Phoenix, ArizonaPure bidding process
I am extremely dissatisfied with the bidding process when buying a damaged car at AutoBidMaster online auto auction. The process is very poor and does not allow bidders to bid on the right car.
I strongly suspect that the company intentionally inflates the price of a car lot, making it impossible for bidders to make a reasonable offer.
The bidding process is confusing and unclear, and it is difficult to determine which car is up for auction. As a result, it is common for bidders to bid on the wrong car, which can be frustrating and costly. The company needs to improve the bidding process and make it more user-friendly so that bidders can easily identify the car they want to bid on.
Furthermore, I believe that AutoBidMaster auto auction is intentionally inflating the price of the car lot. This is unfair and goes against the principles of a fair auction.
It is clear that the company is trying to extract as much money as possible from bidders, without any regard for fair play or transparency.
In conclusion, I am extremely disappointed with the poor bidding process when buying a damaged car at an online auction.
The company needs to address these issues urgently and make the process more transparent and user-friendly. Additionally, they need to ensure that the bidding process is fair and that they are not inflating the price of the car lot intentionally.
- Can not bid on the right car with exact price
Preferred solution: Apology
User's recommendation: stay away from these thugs
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Verified ReviewerDeceptive Bidding practices
- Excessive fees
Preferred solution: Full refund
User's recommendation: STAY AWAY
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Portland, OregonIf I could give negative stars...
- Scammers
- Fraud
Preferred solution: Full refund
User's recommendation: Don't buy any vehicle from this place. You going to regret it.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Amsterdam, North HollandSold a car with hidden suspension damages and fired airgbags
I recently made the mistake of buying a salvage used Subaru Forester at autobidmaster online auction, and I have regretted it ever since. The car looked decent enough in the pictures, but when it arrived, I was in for a rude awakening.
The suspension had hidden damages and it was a complete disaster.
Every time I hit a bump, the car rattled and shook like a tin can. I couldn't believe how unsafe it felt to drive. And to top it off, the airbags had been fired and were damaged beyond repair. I only found out after the car had been delivered to my driveway.
It was a complete shock to me.
Now, repairing the suspension and the airbags will cost me thousands of dollars, which I cannot afford. The car was supposed to be a good deal, but it's turned out to be a nightmare. I feel cheated and taken advantage of. The autobidmaster website should have been more transparent about the car's condition, and I never would have bid on it.
I would never recommend buying a salvage used car online at autobidmaster to anyone.
Save yourself the hassle and go to a dealership or find direct car seller.
At least there, you can test drive the car and have a better understanding of what you're getting. I've learned my lesson the hard way, and I hope others can avoid making the same mistake.
- I paid extra 2k to add autobidmaster to my personal black list
- Fired airbags
- Hidden suspension damages
- Lost extra 2000 usd
Preferred solution: Full refund
User's recommendation: Do not do any deal: buy a membership or book a shipping/delivery service or even buy a used car
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Verified Reviewer | Portland, OregonExtra fees and credit card charges
Let me express my disappointment with the extra fees and credit card charges that are required to bid on a car at your online auto auction. It is frustrating that bidders are required to add their credit card details and put down a deposit before they can even make a bid.
This creates an unnecessary financial burden and may discourage some bidders from participating.
Additionally, I am disappointed with the limited selection of cars available at your auction. The majority of cars for sale are salvage cars, which are not suitable for everyone. It would be beneficial to offer a wider range of cars, including those with clean titles, to cater to a broader audience.
I would appreciate it if you could review your policies and procedures to ensure that they are fair and transparent.
It would be beneficial if you could reduce the extra fees and credit card charges, and expand your range of cars to include those with clean titles. This would increase customer satisfaction and encourage more people to participate in your auction.
- Extra fees and credit card charges that are required to bid
Preferred solution: Apology
User's recommendation: find another Copart broker
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Portland, OregonGot a car with flooded and broken interior
I'm beyond disappointed with my experience with Autobidmaster car auction. After purchasing a car from them, I discovered that the interior of the vehicle had been flooded, leaving it completely ruined.
When I brought this to the attention of the Autobidmaster represenatives, they admitted that the flooding had occurred during transportation because the driver's window had been left open.
I cannot believe the level of negligence and carelessness that would allow something like this to happen. Not only did the Autobidmaster fail to properly secure and transport the vehicle, but they also failed to inspect it before selling it to me. It is completely unacceptable that they would sell a car in this condition and then refuse to take responsibility for their mistake.
To add insult to injury, the Autobidmaster's customer service was abysmal. They were unresponsive, unhelpful, and showed no concern for the fact that I had just spent a significant amount of money on a car that was now completely unusable.
I would strongly advise anyone considering doing business with Autobidmaster to steer clear.
Their complete disregard for their customers' safety and satisfaction is truly appalling. Do yourself a favor and find a reputable online car auction marketplace instead of Autobidmaster that takes their responsibilities seriously.
- Flooded interior in the car
Preferred solution: Price reduction
User's recommendation: never buy a car at autobidmaster auto auction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Phoenix, ArizonaUnprofessional and rude customer support service
I have to share my disappointment and frustration with the unprofessional and rude customer support service I received when attempting to participate at autobidmaster online car auction.
As a customer who was interested in bidding on a vehicle, I expected to receive clear and timely communication from your team regarding the car bidding process and any questions I had. Unfortunately, this was not the case.
When I reached out to your customer support team for assistance, I was met with a disrespectful and dismissive attitude that left me feeling undervalued as a customer.
The representative I spoke with was rude and seemed more interested in ending the call quickly than in helping me resolve my issue.
Furthermore, when I tried to escalate my concern to a supervisor, I was met with even more resistance and unprofessional behavior.
It was clear that your team did not care about providing quality customer support and instead was focused on pushing me through the process as quickly as possible, without regard for my needs or concerns.
Overall, my experience with your customer support team was extremely disappointing and left me with a negative impression of your company. As a result, I will not be using your service in the future and will be sharing my experience with others in my community to warn them against working with autobidmaster.
- Empty
- Unprofessional and rude customer support service
Preferred solution: Apology
User's recommendation: choose another Copart broker to deal with
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Verified Reviewer | Santa Monica, CaliforniaSerious car damages inventory, should buy a membership and replenish the deposit to bid on the auction
I just want to express my concern about the extra fees and credit card charges required to participate at Autobidmaster auto auction. It is unbelievable that users are required to purchase the basic, advanced or premium membership and add a deposit to start the car lot bidding process.
This makes the process unnecessarily complicated and adds an extra financial load on the bidders.
Furthermore, I was disappointed with the limited selection of cars available for auction. Autobidmaster advertises inventory of 300,000 vehicles, but the majority of the cars were hard damaged salvage cars, which are not suitable for everyone.
If someone is looking for a car with only minor damages, they would not find it at Autobidmaster auction inventory.
I would appreciate it if Autobidmaster could review their policies and procedures to make the process more straightforward and accessible to a broader audience. It would be beneficial if Autobidmaster could eliminate the need for a membership and reduce the deposit amount required to bid on a car.
Additionally, consider to move out of Autobidmaster directly to Copart or IAAI with selection of cars which includes those with only minor damages what is more reliable for a broader audience.
- Bidding process
- Serious car damages inventory
Preferred solution: Full refund
User's recommendation: Pay attention to Copart or competitors with the best bidding
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Linden, New JerseyNegative experience with annual card charges without my consent
I recently participated in Autobidmaster online auto auction and was impressed with the selection of cars available for auction. However, I was disappointed to learn that the company applied automatic annual credit card charges without my consent.
This experience left a negative impression on me and I felt that my privacy was violated.
I strongly believe that it is the responsibility of companies to be transparent with their customers about any charges and fees, and obtain explicit consent before applying them.
I hope that Autobidmaster will reevaluate their policies and procedures and take steps to ensure that customers are informed about all charges before they occur. This will go a long way in building trust and loyalty among their customer base.
Overall, I had a mixed experience with the auto auction company and would advise others to proceed with caution until their policies are improved.
- You will lose all your money
Preferred solution: Full refund
User's recommendation: Do not top-up your account and do not add credit cards to these scammers
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | North Highlands, CaliforniaAutobidmaster charged extra $349 from my credit card
I am absolutely livid with Autobidmaster car auction website. Not only did they charge me an additional $349 annually without my consent, but I have also discovered that they have been sharing my personal data with third-party websites.
I trusted this website with my personal information, including my name, address, and payment details, and they have completely violated that trust.
I now feel extremely vulnerable and at risk of identity theft and other forms of cybercrime.
When I contacted customer service about this issue, they were dismissive and unhelpful. They refused to take responsibility for their actions and instead tried to shift the blame onto me for not reading the fine print in their terms and conditions.
I would strongly advise anyone considering registering on this website to steer clear.
Their business practices are unethical and their disregard for their customers' privacy and security is unacceptable. Save yourself the risk and find a more reputable and trustworthy website to buy cars from.
- Lot of advertising
- Autobidmaster charged extra 349 dollars from my credit card
Preferred solution: Full refund
User's recommendation: Do not make any deal with Autobidmasters scammers
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Warsaw, MazoviaManipulating with cars live bidding process
I cannot express my anger and frustration with autobidmaster car broker website enough. I recently bid on a car during their live auction and was the highest bidder, however in the moment the price had suddenly skyrocketed, but I checked and on the parent copart website a was a top bidder!
Autobidmaster is a fraud!
This discrepancy was so huge that it was clear to me that this website was engaging in fraudulent business practices. It is clear that they are preying on unsuspecting buyers and using shady tactics to manipulate the auction prices and make a quick profit.
When I contacted customer service to inquire about this discrepancy, they were dismissive and unhelpful. They offered no explanation for the huge price difference and instead tried to deflect blame onto me for not being a savvy enough bidder.
I would strongly advise anyone considering bidding and buying from this car auction website to steer clear.
They are nothing but scammers and will do whatever it takes to cheat you out of your hard-earned money. Save yourself and go directly to copart without any brokers even they are official.
- Fast registration
- Car price speculating
Preferred solution: Full refund
User's recommendation: if you want to buy a salvage car — go directly to Copart
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Miami, FloridaA very rude customer support with a bad English
As a customer of the Autobidmaster online auto auction, I had a horrific experience with their customer support. Not only was their English barely comprehensible, but their rudeness and lack of professionalism were beyond belief.
When I tried to ask questions about bidding on and shipping cars overseas, I was met with utter frustration and impatience.
The customer support representative seemed completely uninterested in helping me, and their responses were so muddled that I could barely understand them. It was clear that they were not fluent in English, which made the situation even more frustrating and confusing.
As someone who was new to the process of buying cars from overseas, I relied on their customer support for guidance and assistance. However, they were unhelpful and dismissive, treating me as if I was wasting their time. It felt like pulling teeth just to get basic information about the bidding process and the shipping options.
Their lack of professionalism was appalling.
Instead of addressing my concerns and questions, the customer support representative spoke to me in a condescending tone, making me feel stupid and inferior. It was an incredibly demeaning experience that left me feeling frustrated and disrespected.
The level of customer service I received was unacceptable. As a paying customer, I expected better treatment and assistance, especially when dealing with complex and unfamiliar processes like bidding and shipping cars overseas.
The Autobidmaster online auto auction's customer support was a total letdown, and I would not recommend their services to anyone. Avoid them at all costs if you want a smooth and professional experience!
- Own english skills are much better than autobidmasters
- Horrific experience with autobidmasters customer support
Preferred solution: Full refund
User's recommendation: Do not waste your time and choose another online car auction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Portland, OregonAutobidmaster steals personal data and sends it to other sites((
I cannot express how disappointed I am with Autobidmaster online car auction website. I thought I could trust them with my personal information, but it turns out that was a big mistake!!
Recently, I discovered that my personal data from my account on the website had been stolen and sent to third-party websites, like Clearvin and Easyhaul without my consent!!
I was shocked and horrified to see my personal information, such as my name, address, and phone number, being used for marketing purposes by unknown companies!!
I trusted the Autobidmaster online car auction website to keep my personal information safe, but they failed to do so! I feel violated and exposed, like my privacy has been completely invaded. I never expected to have to deal with identity theft, but now I'm worried about what else might happen with my information out there!
I reached out to Autobidmaster for help, but they were no help at all!! They offered me no compensation or support to help me deal with the aftermath of the data breach.
It's clear they don't care about their customers' privacy or safety!
I would strongly advise against using Autobidmaster website.
They clearly cannot be trusted with your personal information, and they don't seem to care about the consequences of their negligence. Don't make the same mistake I did - protect your personal information and stay far away from this website.
- Best place to lost your personal data
- Your personal data will be in clearvin and easyhaul
Preferred solution: Apology
User's recommendation: if you do not want your personal data to walk on the Internet - do not register on the site
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Batchelor, LouisianaThe lack of professionalism, poor website functionality, inaccurate vehicle descriptions
I am utterly dissatisfied with my experience as a customer of the AutoBidMaster online auto auction. The level of incompetence and unprofessionalism displayed by the staff is absolutely unacceptable.
From the very beginning, I encountered issues with bidding on vehicles.
The website is poorly designed and confusing to navigate, with constant technical glitches that made the process a frustrating ordeal. It's apparent that the platform lacks proper maintenance and updates, leading to a subpar user experience.
Even after winning a vehicle, the problems didn't end there. The vehicle I received was in terrible condition, far worse than what was described in the auction listing. There were numerous undisclosed damages, and the vehicle had serious mechanical issues that were not mentioned.
It's clear that the vehicle descriptions were misleading, and the auction failed to accurately represent the condition of the vehicles.
As if that wasn't enough, the shipping process was a disaster. The communication with the shipping department was abysmal, with delayed responses and unhelpful support. The vehicle arrived late, damaged, and the shipping charges were exorbitant. It's evident that the auction's logistics and shipping process are poorly managed, and it caused me unnecessary stress and financial burden.
The lack of professionalism, poor website functionality, inaccurate vehicle descriptions, and disastrous shipping process have left me deeply disappointed and frustrated.
As a customer, I expected a smooth and reliable experience, but instead, I was met with constant challenges and issues.
I would strongly advise against using AutoBidMaster online auto auction as it has been a complete letdown in every aspect. Save yourself the trouble and look elsewhere for a more reputable and reliable auto auction.
- Lack of professionalism
- Poor website functionality
Preferred solution: Apology
User's recommendation: do not use AutoBidMaster online car auction and take a look at competitors at first
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Hi Ben, We see you registered with us only hours before this review was left and did not use our services. We want every member to have the best experience and offer amazing customer support that is available to assist our members every step of the way.
Our advanced help center has a wide variety of articles and videos to also help understand each process.
AutoBidMaster offers a platform for members to bid and buy cars from the auction, these vehicles are sold by 3rd parties, we are the middleman that is facilitating the sale. If you would like to use our services, please contact us directly for bidding assistance at 503-298-**** or hello@***.com.