Jacob J Jqv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Melbourne, Victoria

Complaint about a return not accepted even it was stores fault for giving me wrong product

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I bough engine oil and oil filter from auto barn realise during the service I was given a wrong oil filter by the staff

Because I tried to install the filter 2 or 3 time before I realise its wrong size the filter had oil and stuff on it

When I went back to auto barn to replace

They refused asking me they cant sell the one they gave me I had to bring it back sealed

Like it was my fault

I gave them my rego when I came to buy it they checked it and gave to me saying its the right oil and filter

Then how its my fault

Beside the staff was rude raising voice

View full review
Loss:
$25

Preferred solution: Full refund

User's recommendation: Not to deal with that store at all

Companies Similar to Autobarn

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article