Jacob J Jqv

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Verified Reviewer
| map-marker Melbourne, Victoria

Complaint about a return not accepted even it was stores fault for giving me wrong product

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I bough engine oil and oil filter from auto barn realise during the service I was given a wrong oil filter by the staff Because I tried to install the filter 2 or 3 time before I realise its wrong size the filter had oil and stuff on it When I went back to auto barn to replace They refused asking me they cant sell the one they gave me I had to bring it back sealed Like it was my fault I gave them my rego when I came to buy it they checked it and gave to me saying its the right oil and filter Then how its my fault Beside the staff was rude raising voice
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Loss:
$25

Preferred solution: Full refund

User's recommendation: Not to deal with that store at all

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