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Auto Shack

Auto Shack

www.autoshack.com
What is your customer experience with Auto Shack?

Auto Shack Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Auto Shack has 1.0 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Say they sell what u need.
    Cons: Never received what they claim they have for sale after purching it.

  • Recent recommendations regarding this business are as follows: "Idk just be careful and look locally for car parts so u can avoid things getting lost in transpot", "Spend more and order elsewhere.".

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Media from reviews

Auto Shack - Liars
Auto Shack - Liars - Image 2
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Steven S Yxz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Liars

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Auto Shack - Liars
Auto Shack - Liars - Image 2

Spoke with their customer service via telephone and email, which was very disappointing as they refused to honor their advertised price of 70% off brake calipers and pads, even though I sent them a picture of the ad and they won't answer a direct question about it.

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Preferred solution: Price reduction

Adanna r

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Jose, California

Refund almost 2 months old not recieved

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Updated by user Mar 04, 2024

They still wont do anything and now, they are ignoring me after they finally told ne ebay is responsible for ny refynd but ebay said i purchased it longer that 90 days ago and they wont give it to me eithsr.... So i have been ROBBED!

Original review Feb 03, 2024
Of course the phone calk went to answering machine saying the customer service is v
Closed but i double checked and it was def during business hours the machine told me this. I have 2 months of emails saying they are working with their accountant dept about my refund.

The thing is i bought an raditior for my car from ebay ..fed ex lost it cash app declined helping me as well as ebay too.

And i just get *** emails with excuses. But my car is still broken i am on a fixed income so i need this $ to buy another radiaor to fix my car i originally bout this part on 12-10-23 and today is 2-4-2024 stlill no radiator still no refund and my car is still broken!!
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Loss:
$65
Pros:
  • Say they sell what u need
Cons:
  • Never received what they claim they have for sale after purching it

Preferred solution: Full refund

User's recommendation: Idk just be careful and look locally for car parts so u can avoid things getting lost in transpot

Brandon P Vvs
map-marker Jamestown, New York

Garbage parts and service

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Sells cheap metal parts and theoffer to send you replacement parts that are not machined/milled the correct way so.nothing works as it should so buyers beware these are truly junk aftermarket parts and no iys not just one pro lem.almoat all my front end parts have needed to be replaced within the year

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User's recommendation: Spend more and order elsewhere.

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