Auto Rescue Solutions
Auto Rescue Solutions Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Auto Rescue Solutions has 1.0 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: No comment.
Cons: Does not care about customer, Does not respect the customers time, Hang up.Recent recommendations regarding this business are as follows: "Do not use Auto Rescue Solutions and tell your insurance company that they are not reliable!", "Don't waste your time or money", "Stay away.", "No. Customers never tip anyways so they sucked just as much.", "If you use this company and they damage your vehicle do not believe whoever tells you that the company will cover the damage.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Auto Rescue Solutions has 1.0 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: No comment.
Cons: Does not care about customer, Does not respect the customers time, Hang up.Recent recommendations regarding this business are as follows: "Do not use Auto Rescue Solutions and tell your insurance company that they are not reliable!", "Don't waste your time or money", "Stay away.", "No. Customers never tip anyways so they sucked just as much.", "If you use this company and they damage your vehicle do not believe whoever tells you that the company will cover the damage.".
Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Auto Rescue Solutions did not show up!
I have not taken any other actions because Rescue Solutions dropped the order for a lockout and failed to notify that they dropped the order and left me stranded and waiting until I reached out to find out why they never arrived.
Auto Rescue Solutions was dispatched through my insurance company to respond to my lockout, but they never showed up. Even worse, they never contacted my insurance company or the contact number given to say that they were not coming.
After waiting for more than an hour, I called a link in what appeared to be an automated text.
I was shocked when I was told that they did not have 'the equipment to do the job.' The call sounded like an outsourced service, and the reason for not responding seemed like it came from a script. I discovered that other complaints reported the exact same information.
- Unreliable
- Poor customer service
- Inconsiderate
Preferred solution: That they not take jobs from Auto Owners Insurance because they are not reliable. I hope they were not paid. I will be contacting my insurance company.
User's recommendation: Do not use Auto Rescue Solutions and tell your insurance company that they are not reliable!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Saint Louis, Missouri
Took my money and didn't provide service
This is a scam. They took my payment instantly, then called and said they couldn't dispatch for my flat tire and a refund wouldn't be processed on their end and I would have to call me bank. Total scam.
User's recommendation: Don't waste your time or money
Milwaukee, Wisconsin
Try to obtain my w-2 form
My name Is Quintin, I worked with Auto Rescue solutions, in the year of 2021. My vehicle was broken down while working with this company and was unable to continue to work. I am requesting access to my w-2 tex return forms, And I do not have access to my old email or password to my account with this company thank you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHorrible communication
Locked myself out of my car. Geico dispatched this place because they had the shortest wait, because I was running late getting to my job.
Got the message they were 44 minutes away. An hour passes, nobody had shown up, then I get a call from their overseas call center, they would be at my location in an hour, so, that's an 1:44 minutes, why? Because the tech was "finishing up" a jump start 20 minutes away. I called geico to find another place, which they did, granted, I still have to wait, but not as long as auto rescue solutions was wanting me to wait..
unless you have time to waste? Don't bother calling these people!!
- Does not respect the customers time
- Horrible communication
Preferred solution: Apology
User's recommendation: Stay away.
Nashville, Tennessee
Low pay
They take 95 dollars a call and give the roadside tech 12 $ of that. No mileage reimbursement.
Nothing just 12 dollars. They claim veteran owned business like that will score them points. Dave Thomas was a veteran....
This company was the worse to work for. No
User's recommendation: No. Customers never tip anyways so they sucked just as much.
Chicago, Illinois
Bad service
Auto solutions service guy came to change my tire, but in the process broke a stud on the tire. He claimed his company would pay for it, but when I called to put in a cost of damage report, I was told someone would get back to me.
After waiting a month and getting no response, I called again, and they had no record of the complaint. They then told me I had to put in a complaint at damage@***.com in order for someone to expedite the matter.
When I tried to do this, I found there is no way to do this. I would never use them again.
User's recommendation: If you use this company and they damage your vehicle do not believe whoever tells you that the company will cover the damage.
Totally dissatisfied with incompetent technician.
Geico used this company to replace my flat tire. Carlos from Alexandria, VA was dispatched to my location.
In an attempt to remove tire, he broke off a lug nut so car had to be towed. I used a different company to have my car towed to the shop. After examining the damage, the mechanic said and I quote, This thing is a mess. We have to drill out the broken lug stud so we can get the tire off.
The technician is totally incompetent and requires serious extensive training. I will advise Geico NOT to use this company for future service.
- No comment
- Incompetent technician
User's recommendation: Do not use this company!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDeficient Service. No answer from dispatch when tracking progress
Geico sent me Auto Rescue Solutions, in W. Palm Beach FL for a change of a flat tire.
They gave me an ETA of 1 hour. I called to confirm if there was another client before me. The supervisor informed me there was one, but it was close by and there was no issue. So, the technician, Craig should have been on his way.
It was hot. I needed to be indoors, not outdoors. I made a second call to track progress at the dispatcher's office phone number. They gave me a caller #12 message.
When I finally made it, someone just hang up on me. The technician was almost ah hour late, he probably went and had lunch, comfortably. Well, that is really *** service. Emergency Road assistance, should be prompt and reliable.
Very disgusted. Hot weather, late an hour, outdoors. The guy said there is only one person running the show. This is the kind of people they hire.
Auto Rescue Solutions needs to have reliable, customer service efficient technicians. not lazy a...
- Lies
- Hang up
- Does not care about customer
Preferred solution: Apology
User's recommendation: Demand they give you another company.
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