Unclaimed
Auto Relocation Plus Reviews
Satisfaction analysis
7K
CLAIMED LOSSES
2
TOTAL REVIEWS
Auto Relocation Plus damaged my car!
My fiance got a job in NJ and my car needed to be relocated from kansas city to yardley, pa. My car arrived and the only "new" damage was something that was already there. The guy had me sign before I could even look at the car. I hadn't driven my car and my dad had realized there was a giant crack in the front bumper, worth about $2000. I called to ask what I could do and there was apparently nothing I could do. Even though the mileage is the same as it was in KC and hadn't moved the car since it was delivered. There is a "3 day filing period" after delivery, which was never explained to me or is on any of the papers I had from them. DO NOT GO WITH THIS COMPANY!!!! They are a bunch of scam artists.
2 comments
ID
Location
Yardley, Pennsylvania
Loss
$2000
New Reviewer
Auto Relocation Plus Ruined My Car and was Under-Insured
Description Of Work: Auto Relo Plus was contracted by my employer to move my car from Minneapolis to Chicago for a job transfer. Comments: They'll ruin your car and make you deal with the aggravation of getting it fixed. ARP moved my car as part of a corporate relocation. My car was on top of the car carrier, and the truck driver didn't make it under a bridge. My car had nearly $6,000 in damage. They also sat on the car for 4 days before they told me what had happened, and wouldn't tell me where it happened. Anyone reading this should know that ARP has substandard insurance. Their estimate of my vehicle's damage was $1600 vs. the nearly $6k that a reputable body shop AND my own insurance company estimated. The difference? They pay a labor rate of $26/hr. I can't even find a teenager to cut my grass for that low of an hourly rate. Then they tried to tell me that there are "approved" body shops that will do the work for this price - they were all chop shops. I finally was forced to submit a claim with my own insurance and have them subrogate against ARP's subpar insurance company to get the work done right. Not recommended. Update: I went to trade in the vehicle Auto Relocation Plus damaged. The dealer pulled a vehicle history report, which stated that the car was involved in a rollover. Needless to say, there was a significant amount of diminished value to the vehicle (i.e. now worth much less). I also found it interesting (of not infuriating) that someone had reported the damage, but ARP couldn't/wouldn't/didn't ever give me a straight story regarding what had actually happened. I lost thousands of dollars based on their poor business practices. These people are shady - buyer beware.
2 comments
ID
Location
Chicago, Illinois
Loss
$5000
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Auto Relocation Plus
sounds like it's never their fault....how peculiar.
We complete a thorough inspection of every vehicle we move at origin and delivery. In this case, we delivered your vehicle and nothing new was noted.
You had possession of your vehicle for longer than 3 days and then called our office to report damage you thought we did to your vehicle. Our liability for your vehicle has to end at some point.
We don't know where your vehicle was parked or how the damage may have occurred. We are sorry you have a cracked bumper, but this is not something we did to your vehicle during the transport.