Auto Plus Auto Parts
Auto Plus Auto Parts Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Auto Plus Auto Parts has a 1.9 star rating from 4 reviews and a largely negative customer sentiment; Auto Plus Auto Parts reviews emphasize dissatisfaction with products and support.
Key Takeaways for Future Customers
- Expect possible issues with parts and limited response on refunds when buying from this auto parts seller.
- Warranty claims may be difficult to resolve and interactions with eBay or returns can be unresolved.
Negative Feedback / Risk Areas
- Frequent Auto Plus Auto Parts customer complaints mention poor customer service and unreturned calls.
- Reports of denied refunds, warranty disputes, and requests to pay return shipping for defective items.
- Order fulfillment problems include missing items, pickup only confusion, and claims of business closure or bankruptcy.
Positive Feedback
Some reviewers value the store location, but many note high price levels and limited customer support for batteries and parts.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Auto Plus Auto Parts has a 1.9 star rating from 4 reviews and a largely negative customer sentiment; Auto Plus Auto Parts reviews emphasize dissatisfaction with products and support.
Key Takeaways for Future Customers
- Expect possible issues with parts and limited response on refunds when buying from this auto parts seller.
- Warranty claims may be difficult to resolve and interactions with eBay or returns can be unresolved.
Negative Feedback / Risk Areas
- Frequent Auto Plus Auto Parts customer complaints mention poor customer service and unreturned calls.
- Reports of denied refunds, warranty disputes, and requests to pay return shipping for defective items.
- Order fulfillment problems include missing items, pickup only confusion, and claims of business closure or bankruptcy.
Positive Feedback
Some reviewers value the store location, but many note high price levels and limited customer support for batteries and parts.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Sold me a bad fuel pump and will not let me return it. No call back from company and ebay will not help. Ebay said write a bad review on them. Now I'm out $170 dollars. Thanks ebay
- - Bad parts that don't work.
- - Won't refund to cover a new part.
- - Ebay doesn't stand behind these sellers.
Nothing. No response from vendor.
Ebay will not help.
So I lost $175.00 . Never buy from ebay, they will not help you...
Bad parts that don't work. Will not refund even just a little bit to help pay for a new part.
Not asking much, just enough to cover a new fuel pump.
Not even asking for labor charges. Ebay doesn't stand behind these people.
User's recommendation: Don't use them or ebay
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBattery warranty
I bought a battery for my 2016 Jeep Wrangler with you. The battery is 14 months old.
The battery does not hold a charge and I need a solution to this problem. I have the receipt that I paid.
Preferred solution: Deliver product or service ordered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNot a happy customer
- - Went in for a battery and felt the staff were rude.
- - Spent $300 on a battery and will not return, though I had previously bought everything there.
Went in to get a battery. Ask the boyfriend's help.
He didn't know I wanted to give me a shout. He thought it would be better to get smart I will not be back again I have always bought everything from there.
Not anymore, and we just been $300 on a battery for somebody. That was very very rude you guys can do better than this
Egg Harbor Township, New Jersey
Car Battery
- - I bought a car battery 18 months ago that needed replacement under a 3-year warranty.
- - Auto Plus is out of business and I can't reach anyone.
I bought a new car battery 18 months ago. The battery had to be replaced, it had 3 years warranty.When I went to return it where I bought it they told me that the Auto Plus is out of business and I was unable to communicate with anyone.
Same problem here. Any solutions?
Tonawanda, New York
They sold me tens of thousands of dollars worth of "lifetime warranty" parts, and then filed chapter 11.
They sold me tens of thousands of dollars worth of "lifetime warranty" parts, and then filed chapter 11. Am I now on the hook for all the warranty replacements?
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHave tried to contact seller for the last 3 days about getting a refund and can't get a hold of the seller. And started a return process but says seller has to get back to me
- - Item was pickup-only and I didn't realize before purchase.
- - Pickup location is Pennsylvania and I'm in Virginia.
- - The seller isn't responding.
Trying to get a refund on a item i had purchased and didnt realize it was pickup only before i had bought. And the pickup is in Pennsylvania and im in Virginia.
So i havent received the items but they are pickup only. And seller wont get back withme
- Terrible customer service
- Cant get in contact
Preferred solution: Full refund
User's recommendation: Don't buy from AutoPlusAutoParts or ebay because the customer service is terrible. I buy alot from ebay, but if this isn't resolved I won't be anymore.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrdered spark plug wires, received order and found it was missing a wire tried to get a replacement and they are wanting wanting me to pay shipping to return their defective merchandise. Buyer beware
Product missing part, poor communication from company, want to charge me to ship back their mistake. Just bad business. Will never use again!!do
- Very poor customer service
Preferred solution: Full refund
User's recommendation: Do not use this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI haven't received all of my order. I've only received one box of breakpads. I was told that I would receive it on the 21st. I asked for someone to call me back. My phone number is, 832-413-****.
I have no more details, just please get my order to me. I need to get it inspected by the end of the month.
Preferred solution: Deliver product or service ordered
User's recommendation: I don't have any
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eBay always sides with the buyer unless you were outside the return window of 30 days