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Auto Plus Auto Parts

Auto Plus Auto Parts

autoplusap.com
What is your customer experience with Auto Plus Auto Parts?

Auto Plus Auto Parts Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Auto Plus Auto Parts has 1.8 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Don't use them or ebay", "Don't buy from AutoPlusAutoParts or ebay because the customer service is terrible. I buy alot from ebay, but if this isn't resolved I won't be anymore.", "Do not use this company", "I don't have any".

  • Review authors value the most Location. Consumers are not pleased with Customer service and Layout of Store. The price level of this organization is high according to consumer reviews.

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Media from reviews

Auto Plus Auto Parts - Battery warranty
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battery warranty parts dollars dollars worth lifetime warranty warranty parts filed chapter car battery fuel pump
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Al S Rac

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Las Vegas, Nevada

Sold me a bad fuel pump and will not let me return it. No call back from company and ebay will not help. Ebay said write a bad review on them. Now I'm out $170 dollars. Thanks ebay

Bad parts that don't work. Will not refund even just a little bit to help pay for a new part.

Not asking much, just enough to cover a new fuel pump.

Not even asking for labor charges. Ebay doesn't stand behind these people.

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User's recommendation: Don't use them or ebay

German L Tmn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Battery warranty

Auto Plus Auto Parts - Battery warranty

I bought a battery for my 2016 Jeep Wrangler with you. The battery is 14 months old.

The battery does not hold a charge and I need a solution to this problem. I have the receipt that I paid.

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Loss:
$203

Preferred solution: Deliver product or service ordered

Ole Enx

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dallas, Texas

Not a happy customer

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Contains 1 confidential file for company representatives

Went in to get a battery. Ask the boyfriend's help.

He didn't know I wanted to give me a shout. He thought it would be better to get smart I will not be back again I have always bought everything from there.

Not anymore, and we just been $300 on a battery for somebody. That was very very rude you guys can do better than this

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Anonymous
map-marker Egg Harbor Township, New Jersey

Car Battery

I bought a new car battery 18 months ago. The battery had to be replaced, it had 3 years warranty.When I went to return it where I bought it they told me that the Auto Plus is out of business and I was unable to communicate with anyone.

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1 comment
Guest

Same problem here. Any solutions?

Anonymous
map-marker Tonawanda, New York

They sold me tens of thousands of dollars worth of "lifetime warranty" parts, and then filed chapter 11.

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They sold me tens of thousands of dollars worth of "lifetime warranty" parts, and then filed chapter 11. Am I now on the hook for all the warranty replacements?

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Damion F Cof

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Have tried to contact seller for the last 3 days about getting a refund and can't get a hold of the seller. And started a return process but says seller has to get back to me

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Contains 2 confidential files for company representatives

Trying to get a refund on a item i had purchased and didnt realize it was pickup only before i had bought. And the pickup is in Pennsylvania and im in Virginia.

So i havent received the items but they are pickup only. And seller wont get back withme

View full review
Loss:
$81
Cons:
  • Cant get in contact
  • Terrible customer service

Preferred solution: Full refund

User's recommendation: Don't buy from AutoPlusAutoParts or ebay because the customer service is terrible. I buy alot from ebay, but if this isn't resolved I won't be anymore.

Tim C Vlb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Ordered spark plug wires, received order and found it was missing a wire tried to get a replacement and they are wanting wanting me to pay shipping to return their defective merchandise. Buyer beware

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Product missing part, poor communication from company, want to charge me to ship back their mistake. Just bad business. Will never use again!!do

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Loss:
$45
Cons:
  • Very poor customer service

Preferred solution: Full refund

User's recommendation: Do not use this company

Janice B Tvn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Texas City, Texas

I haven't received all of my order. I've only received one box of breakpads. I was told that I would receive it on the 21st. I asked for someone to call me back. My phone number is, 832-413-****.

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I have no more details, just please get my order to me. I need to get it inspected by the end of the month.

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Preferred solution: Deliver product or service ordered

User's recommendation: I don't have any

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