Auto Parts Warehouse
Reviews and Complaints
Clutch Did Not Fit
Power steering pump rip off
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Verified Reviewer | Los Angeles, CaliforniaWORST customer service ever!!!
Screwed out of $250
Poor Packaging, 3rd attempt still damaged
I have been waiting over 2 months for my refund
Delibered to different address
Paying restocking fee for wrong part sent
Suzuki Spare Parts
Ordered an ignition modual
Sent me the wrong part and charged me a re-stocking fee
APW Rewards program a scam
They've been avoiding giving me my $100 credit when I redeemed 2000 points. I was told they will call me within the hour and waited 3 before I called back and the same B.S.
Finally transferred to Customer Service and told me I had to send email requesting credit and that they'll call me back.
B.S. "We'll call you back" means "Good luck, we are not giving you anything."
If I don't get my call back soon I will return thousands of dollars in parts back and they'll have to deal with my credit card company.
I've purchase parts ONLY with APW looking forward to use my points, but it is all a scam.
My lawyer will be able to do something since they broke their end of the deal.
Ordered Two Headlights New for 2005 Volvo, One lens still had bugs smeared on it from the used car it came out of!
Auto parts warehouse review and discount code
*** customer service
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I ordered a grill on a Thursday. I called customer service THE VERY NEXT DAY because I didn't get a tracking number only to be told there is NO TRACKING NUMBER CAUSE MY PACKAGE WASNT SHIPPED YET.
I said I'd like to cancel my order cause it wasn't shipped yet ALSO CAUSE THE CUSTOMER SERVICE REP SAID IT WOULD TAKE ATLEAST 48 HRS TO PUT THE CANCELATION ORDER IN & I MIGHT STILL GET THE PACKAGE. DOUBLE TRIPLE TALK. WHY WOULD I STILL RECEIVE THE PACKAGE IF IT HADNT LEFT THE WAREHOUSE YET & WOULDNT LEAVE IT TILL MONDAY. THEN I WOULD HAVE TO SRND IT BACK & WONT SEE THE RETURN MONEY ON MY CARD FOF MAYBE 6 TO 7 WORKING DAYS.
A LOT OF ***. ( FOR LACK OF A BETTER WORD)