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Auto Lumination

Auto Lumination Reviews

www.autolumination.com
What is your customer experience with Auto Lumination?

Auto Lumination Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Auto Lumination has a 1.1 star rating from 2 reviews and consumers are mostly dissatisfied; reviews cite deceptive advertising, wrong or empty packages, and poor customer service.

Key Takeaways for Future Customers

  • Auto Lumination reviews warn about deceptive listings and incorrect shipments.
  • Expect difficulty with customer service and limited refund resolution; refunds and billing disputes have been reported.
  • Consider avoiding orders that require return shipping or extra fees.

Negative Feedback / Risk Areas

  • Repeated customer complaints about fraudulent practices and empty packages.
  • Issues with returns, partial refunds, restocking fees, and ignored emails.
  • Poor customer service interactions including threats and hostile behavior.

Positive Feedback

There are no notable positives in the available reviews.

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Media from reviews

Auto Lumination - Autolumination.com....deceptive advertising and theft of money.
Auto Lumination - Autolumination.com....deceptive advertising and theft of... - Image 2
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jack s Nhl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Gilbert, Arizona

Owner screamed and cussed and made threats

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AI Highlights
  • - An empty package shipped.
  • - Owners live in a million-dollar home.
  • - Tracy yelled and made threats.
  • - Company is under mail fraud investigation.

Ordered 5 pigtails from this company, they shipped an empty pkg. These crooks live in a million dollar home (zillow com/homedetails/3411-E-Vallejo-Ct-Gilbert-AZ-85298/6163****_zpid/)and yet are willing to screw you over for a few dollars.

His wife Tracy called and yelled and screamed and made threats against us. Don't order from this company as they are already being investigated for mail fraud

Loss:
$37
Pros:
  • Hard to think of any
Cons:
  • Scam artists who live off your money

Preferred solution: Full refund

User's recommendation: Don't bother. They will suck you in and charge you a shipping fee and then send you an empty pkg

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ted t Tdp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Fraudsters

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AI Highlights
  • - Clicked Camaro link; got the wrong part; PayPal refunded.
  • - Part and number matched Camaro; image matched.
  • - Link pointed to Mazda RX-7 instead of Camaro.

clicked on the link to purchase side marker connector for my camaro. recieved wrong part.

seller claimed i ordered wrong part. it was the right part. the picture matched the part i held in my hand. the part number matched the manufacturer part number.

the link clearly stated the right part for camaro. directed me to "right" part for mazda rx7. i drive a camaro. not the right part.

doesnt even look like the right part. offered to send "right" at my expense. paypal invoice showed different part number than what i clicked on.

fraudsters. paypal refunded my money.

Preferred solution: Full refund

View full review
Bryan J Dru

Autolumination.com....deceptive advertising and theft of money.

AI Highlights
  • - Product described as stainless steel, but received chrome-plated plastic; differs from photos.
  • - Returned at own expense; 20% restocking fee applied.
Auto Lumination - Autolumination.com....deceptive advertising and theft of money.
Auto Lumination - Autolumination.com....deceptive advertising and theft of... - Image 2

I ordered L.E.D. lights for a motorcycle on AUTOLUMINATION.COM which is run by a man named Chris Bacon.

They have detailed pictures and descriptions of their products on their website so you make an educated decision as to the product you are looking for. I was interested in some tiny lights that they had pictured and described these lights as being constructed of stainless steel. I received these lights and they were chrome plated PLASTIC!! You could immediately tell they were plastic because the chrome plating was peeling off and there was white plastic underneath.

Additionally, the lights were not of the same design as the pictures on their website. I contacted the company and they emphatically insisted these lights were steel. They most certainly were not steel !! I returned the lights to them as they had suggested I do if I was not happy.

I did return these lights (at my own expense) and was given a PARTIAL refund due to a 20% restocking fee. I contacted the company again and insisted they give me a full refund due to their deceptive advertising. I was repeatedly told the lights were as described and I would not be getting the rest of my money back from them. I continued to e-mail them (since this is the only way to contact them) demanding my money back and they have ignored my e-mails.

This company deceptively advertised these lights, wrongly charged me for their lies and now refuses to return my money!!!! What a repugnant company.....Beware!!

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2 comments
Guest

Wow quite a complaint for $4.99!

Guest
reply icon Replying to comment of Guest-1089434

It's not the money...it's the principle. Google thier company and you will see numerous complaints from others.

They should be in jail.

They are not in the business of illumination, they are in the business of ripping people off. They are nothing but crooks..believe me

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