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Auto Express

Auto Express

autoexpress.co.uk
What is your customer experience with Auto Express?

Auto Express Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Auto Express has a 1.4 star rating from 1 review with 100% unfavorable feedback; customers value the website but report dissatisfaction with customer service, product variety, and high prices.

Positive Feedback

Reviewers appreciate the website experience and clear product listings, with the site being the most valued aspect of Auto Express reviews.

Negative Feedback / Risk Areas

  • Wrong parts shipped and difficulty getting the correct clutch kit, a common customer complaints theme.
  • Poor customer service response and slow refunds or return sticker issuance raise billing and refunds concerns.
  • High price level and limited product diversity increase purchase risk.

Key Takeaways for Future Customers

  • Confirm part compatibility before ordering and expect to manage returns if a wrong item arrives.
  • Verify payment and refund policies since subscriptions, auto-ship, or membership benefits are not evident.
  • Compare alternatives due to pricing and reported customer service issues.
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Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
KEN A Qni
map-marker Chicago, Illinois

YOU SENT ME THE WRONG CLUTCH ASSEMBLY KIT, RESEND THE RIGHT CLUTCH ASSEMBLY KIT TO ME.

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AI Highlights
  • - Requests resend of the right clutch kit for a 1994 F-150 XL 5-speed manual and a return sticker to send back the smaller kit; contact Ken Aubuchon.

1994 F-150 XL 5 SPEED MANUAL TRANSMISSION CLUTCH ASSEMBLY KIT RESEND THE RIGHT CLUTCH ASSEMBLY KIT, AND SEND ME A RETURN STICKER TO RETURN THE SMALLER CLUTCH ASSEMBLY KIT BACK TO YOU OK, CALL ME 1-(81*) ***-****

KEN AUBUCHON

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