Skip to content
Auto Credit Express

Auto Credit Express

www.autocreditexpress.com
Is this your business?
What is your customer experience with Auto Credit Express?

Auto Credit Express Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI

Overall sentiment is mixed for Auto Credit Express reviews. Reviewers value Billing Practices and customer service; price level is medium. Recent feedback describes repossession issues and changing payoff amounts, with preference for text or email contact.

Key Takeaways for Future Customers

  • Check billing and payoff terms before enrolling in membership or service.
  • Contact via text or email for faster replies about loans and repossession.
  • Expect medium price levels and to discuss terms with customer service.

Negative Feedback / Risk Areas

  • Customer complaints about changing payoff amounts and difficulty reclaiming repossessed vehicles.
  • Concerns about billing clarity and refund or payment resolution timing.

Positive Feedback

Staff are described as working with customers and responsive on customer service inquiries.

View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Anonymous
map-marker Wichita, Kansas

Application submitted

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Car repossessed on NYE after husband, a logger, lost work; payoff keeps changing; I’ve paid $9,000; can I finance it with you by text or email.

Hi, about my application in to get a auto loan. My car got repossessed on new years Eve due to my husband being out of work cause of weather.

He's a logger. They are working with me but keep changing the amount I have to pay to get it back. I've paid $800 a month on it, I've paid $2000. It's almost like they are going to make me pay it in full before I can get it back.

Could I finance that car thru y'all? I've already paid $9,000 on it.

That's ALOT of money and too much to throw away. Text or email is the best way to contact me.

Thank you,

Brittany Gidcumb

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article