Ace - Employees Review from Waterford, New York

We have many issues with this company. But our main complaint is they left black fingerprints all over the interior of our vehicle and white wax compound on the inside as well. When approached about it the denied that they did it. Basically called us liers.
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1 comment
#914489

At ACE, we make a practice of taking inventory of every vehicle that arrives for service. We record this information through the use of photography to document the condition of every car upon arrival.

We did so in this case and have documented that the black marks were visible and already on the car when we took the car into our shop for service. Again, I would be happy to discuss this matter with you personally. Again, I would welcome the opportunity to discuss this matter with you personally.

Please call me (970) 493 ****.

Thank you for your consideration and the opportunity to speak with you on this matter.

Steve Price

Co-Owner, Auto Collision Experts

ID
#567484 Review #567484 is a subjective opinion of poster.
Location
Waterford, New York
Reason of review
Poor customer service

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