Auto Club of America is not a good choice

2.8
About 3 weeks ago I purchased an auot club membership from Auto Club of America. I later on called for help when I ran out of gas about 2 miles from home. They sent a very unprofessional guy with homemade lettering on his truck to deliver gas to me. He said he could not give the gas till I paid him. I explained that I just had personal checks and he refused them for just $10 of gas. So, I had to walk 2 miles to a friends house to get help. I emailed the auto club and told them this was bad service and wanted a complete refund. Did not hear back from them so I contacted the Better Business Bureau. Then the auto club tells the BBB that the delivery guy gave me a ride to my house which was not true. Very bad business practice. The auto club cancelled my membership but without an apology or refund.
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ID
#933379 Review #933379 is a subjective opinion of poster.
Location
Jacumba, California
Product
Auto Club Of America Roadside Assistance
Cons
  • Poor customer service
Reason of review
Poor customer service
Loss
$15
Preferred solution
Full refund

Very poor auto club

3.0
About 2 weeks ago I bought a membership with Auto Club Of America. After a week I ran out of gas about 1 and 1/2 miles from home. I called the auto club and they sent a guy in a pick up truck with a can of gas that he wanted $10 for before filling my tank. I told him all I had was a check and he refused it. So, I had to walk into town and get a friends help. I emailed the CEO of the motorclub and have not heard back. I asked for a refund of my worthless membership.
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Comment
Helpful 0 Not helpful 0
ID
#924843 Review #924843 is a subjective opinion of poster.
Location
Blythe, California
Product
Auto Club Of America Roadside Assistance
Cons
  • Poor service
Reason of review
Poor customer service
Loss
$15
Preferred solution
Full refund

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