Auto By Rent

We totaled our car and my wife was injured went to hospital and missed work for a week the insurance they told us we had to have only took care of the car lot we found out someone had air bag unplugged they sent someone down to get car drove in my yard all around house tore up my yard so after getting a high down payment we r out our car that we paid the insurance on we have hospital bills that we have to pay after missing work for week I am one pissed customerb sure take Vaseline with you if u plan on getting a car from them

They have all these commercials on TV stating, $99 down and $99 a week regardless of your credit! Then you get up there and financing say "That's not us!" Well I'm going to record the commercials.

Then they also have the tax commercials bet that's fake as well. It's just to lure you in there.

My name is jimmie went tto one of your dealerships last week. attempted to rent to buy a vehicle you have three locations here in Springfield Missouri.was towed $1200 give for a vehicle.

my problem with that what I asked laine or North Springfield. so I said you mean to tell me that a 3 car lots.

You have only one vehicle i can get which narrows my option looked at the car hyundai moon roof did not work was told since iit is cosmetic you do not have to fix so now im thinking going to have to put more money into it if i want it to work appreciate you taking the time to read this

Jimmie grayson

417569****

My 19 y.o. daughter went to Auto by Rent in Joplin, Missouri.

They stated the program was similar to rent to own housing - it was a good way to build credit. They also stated they had their vehicles examined by reputable mechanics. Three weeks after obtaining possession of the vehicle, the cv axle went out on it. The mechanic made a statement there had been a lot of work done on this vehicle's front end.

When a test drive was completed, the work did not fix the problem. We called Auto by Rent and they had us take it to their mechanic in Joplin. He stated it was the ball bearings and made a similar comment about the work done on the vehicle. When another test drive was done, that work did not fix the problem.

It was then stated the drive shaft was bent. He pulled out the drive shaft and started looking for one to replace it with. We took the vehicle home and it rolle down our driveway into the street. We took it back and he put the parking pin as far as it could go.

We took it back. This time, even with the emergency brakes on the vehicle, it rolled. We took it back - There were no emergency brake system. I returned the vehicle to Auto by Rent.

Now, I had been calling all along.

The Joplin store took the vehicle up to Springfield. They attempted to say we had damaged the drive shaft (difficult to do but the vehicle had not been hit or had we run over anything that would damage it). When I stated that 3 mechanics had looked at the vehicle and had mentioned all the work that had been done, and their mechanic had also stated "They were probably trying to find the problem I just did with the drive shaft." Auto by Rent stopped talking with me.

I attempted to call the owner several times and none of them would return my call.

I had asked that we would forego any payments made but requested our down payment be returned. They will not deal with us.