Frances M Anv

Check order status

I noticed you took $20 out of my credit card on January 16 and I have not received anything from you regarding my Burberry bag authentication. Why the delay,
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Preferred solution: You took $20 from my credit card to authenticate my Burberry handbag on januay16 and have not had any correspondence you

map-marker Los Angeles, California

Authenticate a CHANEL scarf

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Hi, I am a customer of yours for my luxury purses and wallets. I sold a CHANEL scarf but my customer is saying it's not authentic. Do you authenticate scarves? My only problem is, is that it has no tags. Is there any way to find out if it's authentic or not? I want to refund her money and take back the scarf if it indeed is not authentic. Thank you for your time. Leslie Weinstein luxe.rethreads lmw@***.com
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User's recommendation: Authentic First I’d the BEST! They’re super quick, totally reliable and fairly priced.

Tatine R
map-marker São Paulo, Sao Paulo

I'm still waiting for an answer

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I'd like your return about my questions. I sent you this message:


I hope you are doing great!

I am writing because we are Authenticate Firsts customers since 2020 and have increased the number of monthly certifications recently and we use your service every week As we are based in Brazil, due to coronavirus crisis, the exchange rate of Brazilian Reais to USD has increased almost 50%, what is harming our business.

Can you please check if you can offer better price mark to a 5-20 authentications per month volume? We may increase soon to 100+.

Currently we use Real Authentication more because they offer the best price for authentications (we pay 8 dollars for 1 authentication and 10 dollars for 1 authentication + certificate). If you do a better offer (not necessary the same price of Real Authentication but something better than now), we will use your services for longer Happy

Account Name

Tatiane Vieira Roque Menezes

Email Address


I look forward to hearing from you.

Thank you very much!

Best regards,

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  • Time of authetications
  • Price

Preferred solution: Price reduction

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