Skip to content
Australian Taxation Office

Australian Taxation Office

www.ato.gov.au
What is your customer experience with Australian Taxation Office?

Australian Taxation Office Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Australian Taxation Office has 1.1 star rating from 2 reviews, with consumers mostly dissatisfied and an unfavorable rating distribution of 100%. Recent recommendations say be very patient and perserving. Reviews cite poor customer service, website problems, high price level, billing issues, and requests for refunds and a missing tax number.

Positive Feedback

No clear positives reported beyond persistence advice from other users.

Negative Feedback / Risk Areas

  • Frequent customer complaints about customer service responsiveness and website functionality.
  • Billing and refund problems reported after BPAY and bank payments.
  • Delays or failures issuing a tax number causing work disruptions.

Key Takeaways for Future Customers

  • Check Australian Taxation Office reviews before transacting and allow extra time for support.
  • Keep payment receipts and expect possible follow-up for refunds or billing disputes.
  • Apply early for a tax number and confirm issuance if needed for employment.
View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Norma B Ddo
map-marker Bangkok, Bangkok

Cannot send email repeated attempts very frustrating

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • NetBank BPAY payment of $130 to Norma Blinkhorn (Biller 0000075556) on 29 Nov 2023.
  • Refund requested.

TAX OFFICE PAYMENTS NetBank BPAY 75556 5****259254****821 tmb-$130.00Biller nicknameNorma BlinkhornBiller code0000075556FromSmart Access 062-010 **** 7036OnWed 29 Nov 2023, 02:48:03 PM (Syd/Melb Time)Your descriptiontmbCustomer reference551002****4629****Receipt numberN312931****72

Please refund my money

Loss:
$130
Cons:
  • Very poor communication unable to contact by any means

Preferred solution: Full refund

User's recommendation: Be very patient and perserving

View full review
Keeton Znh

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Haven't received my tax number

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Contains 1 confidential file for company representatives

Havent received a tax number have applied am working and need a tax number applied at Bairnsdale post office

View full review

Companies Similar to Australian Taxation Office

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article