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Australian Boot Company

Australian Boot Company

australianboot.com
What is your customer experience with Australian Boot Company?

Australian Boot Company Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Australian Boot Company has 2.1 star rating based on 1 customer review. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Nice boots.
    Cons: Staff.

  • Recent recommendations regarding this business are as follows: "Shop at Red Wing. Knowledgeable staff and great return policy".

View full overview ›
Brian F Djf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Vancouver, British Columbia

Customer servCustomer Service at 4 ave store require a humanity intervention ice

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

When I bought boots recieved pair too wide for feet, staff was very busy. When I tried to return I was told 'in not a doctor, I don't know why they hurt your feet'

Unacceptable. Shame on you...

View full review
Loss:
$300
Pros:
  • Nice boots
Cons:
  • Staff

Preferred solution: Full refund

User's recommendation: Shop at Red Wing. Knowledgeable staff and great return policy

1 comment
Guest

Hi Brian, I’m sorry you had a poor experience with us. As the staff explained at the time of your visit, we unfortunately cannot accept returns on worn footwear; we did try to offer some solutions to adjust the fit of the boot to be a bit more snug.

Their comment regarding your foot pain was not meant to be insulting, and I apologize that it was taken as such. Staff wanted to make it clear that they are not able to diagnose foot pain beyond what was related to the fit of the boots, and that if you were experiencing considerable pain, that you may want to investigate further with a qualified professional.

Please don’t hesitate to reach out if you would like to discuss this further. My email is kyrah@***.com

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