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Austin Reasearch Inst. stole my money!

After seeing a convincing referral to some all natural male enhancement pills I went to the site and purchased some for $181.93(invigorex-169.98,s&h-11.95). I received a receipt soon after and after almost a month I was wondering where they were but waited a while in case they were held up in customs or something.They still didn't arrive so I emailed their customer support address and they said it takes 8-15 business days for orders to my country and would be arriving soon(customer service rep. was Donald Harris). After a while longer (24 business days) I responded to their reply and received no response. I sent it again days later and still heard nothing. Finally, I demanded they find out what happened and have still not heard back from their customer service. I think they never shipped it and are counting on the fact that due to the nature of this product, people would be too embarrassed to complain to the authorities. The reason I think this is due to the fact they won't acknowledge or respond to my requests for anything that would help me track the parcel. I checked with the Better Business Bureau of Maryland and they have an unsatifactory rating due to the same or similar complaints.
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2 comments
#44386

Just to update this problem, it has been solved but not by the company"Austin Research Inst." but by me and my credit card company. It was clearly fraud so they just reversed the charges.

The Better Business Bureau had no luck contacting them either.

I don't believe that this business is legitimate AT ALL, always check the BBB rating BEFORE you order anything online. I was lucky, I got my money back but wasted a lot of time doing it.

#44300

I have had the same exact experience with this fake company.

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ID
#120914 Review #120914 is a subjective opinion of poster.
Location
New Westminster, British Columbia
Loss
$182

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