Mike J Aru

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Verified Reviewer

I paid $307dollars for a guitar on Amazon and they won't respond to me.

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Poor excuse for a business. They will not respond back to you. I paid $307.39 for a fender guitar it's supposed to be here this week and it has never been shipped. And they won't respond back to you.
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Loss:
$307

Preferred solution: Deliver product or service ordered

User's recommendation: Don't make the same mistake I did.

Judy N Oza

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Verified Reviewer

Fraudulent Transaction

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A fraudulent transaction for a purchase from Austin Bazaar was posted to our credit card. They have refused to acknowledge the problem and accept the transaction reversal. I can only conclude that the company is complicit in the fraud.
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Loss:
$1560

Preferred solution: Full refund

User's recommendation: Be very careful in dealing with this company.

Anonymous
map-marker New York, New York

Lousy customer service response

I bought an electric bass guitar that arrived with a slight anomaly on the nut that cradles the strings above the fretboard. This was reported within 24 hours of receipt and Austin Bazaar responded, requesting photos and a description of the issue, after which the problem would be referred to their product department. I complied immediately. I never heard from them again even though I sent numerous emails. Their policy states no returns after 30 days regardless of reason. I believe they deliberately drag their feet to allow the 30 day window to expire,after which you're on your own. I will never buy from them again.
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