Austin and Bell Funeral Home
Austin and Bell Funeral Home Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Austin and Bell Funeral Home reviews show strong dissatisfaction with customer service and a high price level; sentiment is negative following a reported incident involving the manager that led customers to arrange services elsewhere.
Positive Feedback
Some reviewers acknowledge professional handling when staff other than the manager are involved.
Negative Feedback / Risk Areas
- Recurring customer complaints cite poor customer service and aggressive staff behavior.
- High price level raises concerns about value for cost.
Key Takeaways for Future Customers
- Read Austin and Bell Funeral Home reviews and ask specific questions about service and pricing.
- Confirm policies and billing details before committing.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Austin and Bell Funeral Home reviews show strong dissatisfaction with customer service and a high price level; sentiment is negative following a reported incident involving the manager that led customers to arrange services elsewhere.
Positive Feedback
Some reviewers acknowledge professional handling when staff other than the manager are involved.
Negative Feedback / Risk Areas
- Recurring customer complaints cite poor customer service and aggressive staff behavior.
- High price level raises concerns about value for cost.
Key Takeaways for Future Customers
- Read Austin and Bell Funeral Home reviews and ask specific questions about service and pricing.
- Confirm policies and billing details before committing.
Portland, Tennessee
Cindy the Manager is a crazy person poor customer relations
- - Cindy yelled at a customer during a meeting she wasn't invited to.
- - She reportedly entered uninvited meetings and others booked elsewhere.
Cindy the manager I heard her say, is a crazy person. She 5 times went into a meeting that was not hers, blessed out a customer asking a question, in a meeting she was neither invited to, and apparently was arranged with, she finally was so belligerent the customer left and went to probably to another funeral home, solved the issue and booked there, I went elsewhere as well.
So apparently, they and I made arraignments elsewhere. Cindy lost another one. I left also, after just hearing Cindy yelled at the person. I made arrangements later elsewhere.
Why would anyone in a time of need book a funeral here with Cindy still working there?
I do not know. I heft and would not.return.
User's recommendation: If you want at a your funeral handled professionally DO NOT GO TO AUTIN BELL IN WHITE HOUSE TN IF CINDY IS STILL WORKING THERE. .
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