Aussie Logo

AussieLogo is a SCAM. Do not fall prey to this terrible business.

I payed a total of $185.79 for a logo package on 14-02-2024. I was told personally that if I did not like the designs made I would receive a full refund. I sent through my sketched concept for them to digitalize and detail with the information I provided. Within a day of that phone call I received my first logo illustration.

It looked nothing like what I asked for. Worse was that the art used wasnt original and instead appeared exactly like the free, basic formats already available on Canva.

I realized that with this low level of skill I wouldnt be receiving the professional logo I wanted. Via email, I politely asked for a refund. In return, I got a new form to refill in of the information Id already sent through and discussed.

After I asked again for a refund, I was ignored AGAIN and received another concept. This one appeared more like the design I originally asked for but was entirely devoid of any effort and lacked artistic competency. Honestly, it looked like a child had made it.

After that, I explained why I didnt like the concepts and that I still wanted a refund. Melissa on AussieLogo responded that A full refund in any case will not be a possibility.

In addition, she wanted 70% of my money for a design I had refused to be made in the first place.

On each of their packages is the phrase money back guarantee. They verbally agreed that a refund was possible. These assurances are lies. They did NOT return my $185.79 and instead responded that a refund in any case is against [our] Terms and Conditions.

With their refusal to issue a refund without consuming 70%, I was disgusted.

I wrote that if they refused to issue the guaranteed refund then I would post this review. They then replied that they would refund me fully on 14-03-24 and that it would take 7-11 business days to process. That time passed and I have enquired about my money several times since. Ive received nothing but emails demanding more of my patience.

My hard earned $185.79 has NOT been returned to my bank account to this day.

Its been almost two months since their false pledge to fully refund.

AussieLogos scheming AussieLogo is a SCAM. Do not fall prey to this terrible business. I payed a total of $185.79 for a logo package on 14-02-2024. I was told personally that if I did not like the designs made I would receive a full refund.

I sent through my sketched concept for them to digitalize and detail with the information I provided. Within a day of that phone call I received my first logo illustration. It looked nothing like what I asked for. Worse was that the art used wasnt original and instead appeared exactly like the free, basic formats already available on Canva.

I realized that with this low level of skill I wouldnt be receiving the professional logo I wanted.

Via email, I politely asked for a refund. In return, I got a new form to refill in of the information Id already sent through and discussed. After I asked again for a refund, I was ignored AGAIN and received another concept. This one appeared more like the design I originally asked for but was entirely devoid of any effort and lacked artistic competency.

Honestly, it looked like a child had made it.

After that, I explained why I didnt like the concepts and that I still wanted a refund. Melissa on AussieLogo responded that A full refund in any case will not be a possibility. In addition, she wanted 70% of my money for a design I had refused to be made in the first place.

On each of their packages is the phrase money back guarantee. They verbally agreed that a refund was possible.

These assurances are lies. They did NOT return my $185.79 and instead responded that a refund in any case is against [our] Terms and Conditions.

With their refusal to issue a refund without consuming 70%, I was disgusted. I wrote that if they refused to issue the guaranteed refund then I would post this review. They then replied that they would refund me fully on 14-03-24 and that it would take 7-11 business days to process.

That time passed and I have enquired about my money several times since. Ive received nothing but emails demanding more of my patience.

Not a dollar of my hard earned $185.79 has been returned to my bank account to this day. Its been more than a month since their false pledge to fully refund.

AussieLogos scheming is truly white collar; they communicate politely enough when it suits them but fail to keep their promises or return money.

Whatever you do, steer clear of this horrendous, despicable fraud of a business. Their art is subpar and not worth your time or concern.

Look elsewhere for creditable, reasonable logo designers. These people will steal from you. truly white collar; they communicate politely enough when it suits them but fail to keep their promises or return money.

Whatever you do, steer clear of this horrendous, despicable fraud of a business. Their art is subpar and not worth your time or concern.

Look elsewhere for creditable, reasonable logo designers. These people will steal from you.