Aurora Generators
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Hanover, Pennsylvania
Purchased Silent Diesel Generator
Here's latest news. I put this complaint on another review site- seems its in the same town Aurora.
The owner threatened me and the website owner with a lawsuit if it wasn't removed. Both myself and the website owner told him to go ahead...should be great for business...
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I too have dealings 10/2022 with Aurora Generators and have been left sadly disappointed after spending over $20,000.00.
Thanks for putting up this website! I also have a so-called "silent" diesel.
Very disappointing performance. Would not start after it's first (mandated) 10 hour oil change because the "impossible to remove unless you broke it off" emission control fell off into the bottom of the case. After re-arranging the POS plastic fuel filter they put on it so that the fuel would flow, I had to bypass the fuel solenoid because the low oil pressure shut-down electronics failed. It does run now after a week of working on it.
This? In a brand new generator? Oh, yes, and when I finally did get it running, my domestic water pump (less than 1 hp) trips the breaker with only a light load on it. Technician says I need to replace my pump with a "soft-start" pump so there won't be a surge!
Hello?
My 5000 watt Coleman gas generator never tripped on the water pump. More to come!
Consumer Reports did a review of diesel generators and they rated one of the top brands. Don't see how one customer can have so many problems.
One issue fine.
Multiple issues is normally user related.
Aurora Generator needs to step up their game.
Review is from the same person posting all over the place. Some people should not own any tools or machines.
There are thousand of reviews out there and more positive ones than any other brand.
Kind of hard to trust a guy who spends his time trolling review sites.
wow... that does for me ... a new duromax looks like the way to go