Aunt Betty
Aunt Betty Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Aunt Betty has 1.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Never use this company they are of no help at all", "Never book with Aunt Betty", "Do not do business with Aun Bety".
Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Aunt Betty has 1.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Never use this company they are of no help at all", "Never book with Aunt Betty", "Do not do business with Aun Bety".
Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Miami, Florida
Poor customer service
I booked a flight from Sydney to Orlando return when I went to pay my booking came back returning two days earlier than I booked so I rang and they said its because it was a special price so I had to go those dates otherwise Id have to pay extra . I accepted only to find now my return flight they havent allowed enough layover time to catch my connecting flight , I have now rung them 5 times firstly they said it would cost me $4,000 to change my 3 hour flight from Orlando to Houston so I would make my connecting flight I refused as that was ridiculous so when I rang the airline they said the flight they had booked was invalid as they hadnt allowed the correct amount of layover time now I cant get them to sort it out and all Im told is if I miss my connecting flight I will be penalised . Im so angry as this is there stuff up I dont know where to go from here
User's recommendation: Never use this company they are of no help at all
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Adelaide Cbd, South Australia
No customer service
My flights were cancelled and I am due substitute flights. Yet, Aunt Betty hangs up on you as soon as you're connected after a 20-minute wait.
This has happened to me 8 times so it is no coincidence. They also don't respond to emails.
Basically, it's a sham company and I wish I had read all of the appalling reviews before losing $1500 on flights with them. The shocking thing is Flight Centre owns them but also takes zero responsibility and doesn't help.
User's recommendation: Never book with Aunt Betty
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Worst experiance with Aunt Bety
Hi, I am writing this review and honestly frustrated to the core. I booked my flight tickets on 30th Jan 24 via Aunt Bety site.
Flying from Melbourne on Singapore Airline. As Soon as I saw the received the booking email on 30th Jan, I noticed there was spelling error in my middle name. I have been Chasing Aunt Bety team to make the correction, and after 4 weeks this is not resolved. After speaking to Singapore airlines I was notified that the ticket was auto cancelled on 1st of March due to non-payment by Aunt Bety.
Whereas I have been chasing Aunt Bety team since 30th Jan to make the correction. All this experience has left me no option.
I just want to inform every traveler to stay away from this fraud website and not to do any business. I am going to formally lodge complaint with ACCC and take them to court if required
Preferred solution: Full refund
User's recommendation: Do not do business with Aun Bety
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