New Reviewer

It doesn't get any better than this...

Augustine Automotive - It doesn't get any better than this...
Augustine Automotive - It doesn't get any better than this...
Augustine Automotive is amazing, it's like doing business with a close family member.; even my skeptical bride loves and trusts them. Not only are these guys men of integrity, but highly competent and personable. They are reasonably priced and we know they will do only what's needed--it's great not having to look back, wondering. Also, they are flexible. While they specialize in European, we've got a classic American made Saturn and a newer Honda Pilot. It doesn't get any better than this. The Evans family PS. The above review contains 80 words, succinctly and very carefully written. This site strangely requires at least 100 words. This should do it... haha :)
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ID
#883517 Review #883517 is a subjective opinion of poster.
Location
Dayton, Ohio
Service
Augustine Automotive Customer Care
Reason of review
Good customer service

Augustine Automotive Mechanic Review

Dont let this guy touch your car. He caught my truck on fire at this shop, melted all my wiring harnesses behind my dash. Then told me it wasnt his fault and said i need to come get my truck before they start charging me a 25 dollar a day storage fee.
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ID
#873288 Review #873288 is a subjective opinion of poster.
Location
Lebanon, Ohio
Service
Augustine Automotive Mechanic
Reason of review
Poor customer service
New Reviewer

Augustine Automotive destroyed my car!

My perfectly running car was scheduled for routine maintenance when I brought it to Augustine automotive. I had a timing belt changed, and it was done wrong. I returned my vehicle multiple times due to the loud noise coming from the engine. Before my final appointment with them to discus the repair the engine broke a valve and damaged all the internals. The company immediately hired a lawyer for defence and started charging me storage fees. They stopped answering my phone calls and told me its not their problem. Their lawyer told me to stop wasting his time and I am luck that I am not getting charged more.
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2 comments
#614292

I saw this by accident while surfing the net, so I had to make a comment in opposition to this customer's complaint. I've been going to Joe (Augustine's Automotive) for about 2 years, maybe more, and have never had any experience that this customer had.

I took my car in for many repairs (due to it's age, and the fact that I really didn't want to get rid of it, and in the long run, it would be cheaper to fix than to buy new - but overall, I love my Suburban). On all repairs, they were done correctly, efficiently, and with no hassle. They were up front with me on repairs, and told me exactly what had to be done. No surprises.

I would highly recommend Augustine's for automotive repair. They are, in my opinion, the most honest repair :) shop in the Dayton area.

#614994
@PissedConsumer614292

We can talk if you like. I still have the car in my garage.

I will even let you see the pieces. I live in huber heights.

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ID
#264307 Review #264307 is a subjective opinion of poster.
Location
Dayton, Ohio
Loss
$5

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