New Reviewer

Audiogon listed a customer service phone number just yo have a recording saying to go their page online and go back and forth with emails

Audiogon listed a customer service phone number just to have a recording saying to go to their page online and go back and forth with emails
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ID
#2967397 Review #2967397 is a subjective opinion of poster.
Location
Canovanas, Canovanas

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New Reviewer

Auidogon are a scam

Audiogon - Auidogon are a scam
Purchased a TV from Appliance Store payment of £349.65 went to audiogon and I didn't receive my tv and now site has disappeared. Complete scam. As my daughter is a police officer they are investigating it as we speak

User's recommendation: Don't bother.

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ID
#2736912 Review #2736912 is a subjective opinion of poster.
Loss
$350
Preferred solution
Full refund

Can't sigh to my account

I can't get decent support for my problem I'm with "support" for two days, no result waiting, waiting, promise not kept, just terrible experience

User's recommendation: stay away.

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ID
#2548115 Review #2548115 is a subjective opinion of poster.
Location
Zellwood, Florida
New Reviewer

Do not place ads on their site, do not register with personal details. Extreme caution.

This is the first time i write a review and hopefully the last. I created an account with these people recently,in order to sell part of my vast LP collection, hesitant initially as i read many bad reviews on various Audiophile sites. I posted 2 ads for 2 LPs and both sold within 5 days so i was excited with the result. Both items shipped promptly by 2nd class post. Then i listed a pair of headphones, after many messages from a buyer and after providing many good trading references from my ebay account (sold a pair of Krell amplifiers there and many antique items), i accepted buyers offer. Buyer paid immediately through their system with paypal. Exactly 10 minutes later. Audiogon suspends my account,without any given reason,nor warning or email ! I emailed their support and i received an answer from Tammy Holt stating that my account is fraudulent as i am based in UK and all ebay sellers are crooks! To my amazement and shock she refused to open the account even after providing them with my ebay id with feedback, she insisted that she closed my account as i didnt provide the buyer with a tracking number! Yes, the buyer who paid 10minutes ago by paypal. A few hours later i received an email from paypal that the buyers funds are fraudulent and that his payment wasnt authorised, again i contacted Tammy Holt asking to investigate, well she did, fraudsters account is still open and mine remains closed. I am deeply concerned as i cannot communicate with my buyers through their system, they have my address and my credit card details on their system and i feel unprotected. They also kept all the funds from my paypal for their commission for the ads i placed to their website, i had to dispute these payments through paypal, they didnt even bother to reply to paypal cases. I am planning to complain to all relevant regulating bodies in USA for their racing and biased attitude, i am sure as i read the reviews, that there are other people scammed by them. Whoever needs additional information or have any information to help us shutting sown these people, please provide them here.
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ID
#1564392 Review #1564392 is a subjective opinion of poster.
Product
Audiogon Marketplace
Pros
  • Good design of site
Cons
  • Poor customer service
Reason of review
Problems with payment
Loss
$85
Preferred solution
Deliver product or service ordered

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