audiio
audiio Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
audiio has 1.0 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
Positive Feedback
There are no notable positive comments in the available reviews; users focus on service issues rather than product praise.
Negative Feedback / Risk Areas
- Recurring audiio customer complaints mention unexpected automatic renewal and billing without prior notice.
- Reports describe poor customer service with slow or no replies to refund and subscription inquiries.
- Users cite high price level and difficulties obtaining refunds for membership charges.
Key Takeaways for Future Customers
- Check subscription settings and renewal terms before purchasing to avoid unexpected charges.
- Document billing and refund requests and monitor statements if you’re concerned about auto-ship or membership renewals.
- Expect potential delays when contacting customer service about refunds or billing disputes.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
audiio has 1.0 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
Positive Feedback
There are no notable positive comments in the available reviews; users focus on service issues rather than product praise.
Negative Feedback / Risk Areas
- Recurring audiio customer complaints mention unexpected automatic renewal and billing without prior notice.
- Reports describe poor customer service with slow or no replies to refund and subscription inquiries.
- Users cite high price level and difficulties obtaining refunds for membership charges.
Key Takeaways for Future Customers
- Check subscription settings and renewal terms before purchasing to avoid unexpected charges.
- Document billing and refund requests and monitor statements if you’re concerned about auto-ship or membership renewals.
- Expect potential delays when contacting customer service about refunds or billing disputes.
Media from reviews
Not authorized
- - Purchased a discounted one-year subscription.
- - No agreement to renewal or auto-renew.
- - They did not authorize the May 2, 2024 charge; full credit.
I purchased a one year subscription at a discounted price and NEVER agreed to a renewal or automatic renewal. I did not authorize a renewal charge and want my account (credit card) credited for the full amount I was charged, May 2, 2024. It is illegal to charge me without my consent or authorization.
User's recommendation: Avoid this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVery bad customer support
- - No renewal reminder emails are sent.
- - Refund denied after renewal; support stopped replying.
- - Company leaders ignore messages.
They do not provide a reminder email what your subscription is due for renewal (unlike most other subscription based companies which do). When you roll over into another year and you ask for a refund, they refuse to offer it and, after a couple of messages, support just stop replying to you and ignore you.
What kind of secret scam scheme is that? I couldn't find a way to review them on Google or Facebook, and I understand why because they would be inundated with people giving negative reviews for this very poor way of handling a genuine refund inquiry. I'm not the first one to have this issue, I see similar complaints regularly on their social media.
Furthermore, I've even messaged the guys who run the company directly and they're too spineless to reply. Just take the money and keep quiet, seems to be their company policy.
- Terrible customer service
Preferred solution: Full refund
User's recommendation: Do not use this service.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Jeddah, Makkah Al Mukarramah Province
Automatic Deduction on my Debit Card without Prior Notice
- - Account auto-renewed without notice and was charged to their card.
- - They will not renew due to higher price and will attach an invoice.
Hi Audiio, Im Philip with the account number c50a229a-501c-4fd6-a551-3****ecef0ba
The account automatically renewed without prior notice and it is deducted on my card immediately
I will not renew it this time because I don't need it and also the price is a bit higher than the first time I purchased it.
Please update my requests as soon as possible
I will attach an invoice here.
Card Number 4215 84** **83 9596
Krungsri Debit Card
- Sounds are not compatible on everyday edit
User's recommendation: It is hard to get a refund until now they are not answering on all my emails. Deduction has no prior notice on my email, they automated deduct the amount without consent on the purchaser.
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