Resolved
Michael Y Kxq

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Verified Reviewer
| map-marker New York, New York

Resolved: Service repair/no support/no answers

Updated by user Jan 21, 2025

Company fixed the issue and I have been provided with apology.

Original review Jan 14, 2025

Radio silence. No follow up.

No answer. I called multiple times in the last few days and left information and messages regarding needing assistance and instructions with a product I bought from them, but there was nothing.

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Pros:
  • Affordable prices
Cons:
  • No service or support

Preferred solution: Apology

User's recommendation: Stay away/don’t do business with them

Anonymous
map-marker Medford, New Jersey

Change billing date to the 25th of each month been out of work with severe flu

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Been sick n out of work with several flu, need to change my billing from the 5th of each month to the 25th of each month please

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Anonymous
map-marker Marlinton, West Virginia

I still have not gotten my hearing aids

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I still dont have my hearings aids and its been over a month since I ordered them. I just want the hearing aids

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User's recommendation: Don’t order from them

Carter A Jvl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Product keeps breaking

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Ear wires break about every 2 months, so in a year, I have been without hearing aides for about 3-4 months of that time. Company is unwilling to do anything,Do not buy this product as it is now over a year since purchasing the equipment.

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Loss:
$1700
Pros:
  • Sound quality is good
Cons:
  • Service issues and down time without hearing aides

Preferred solution: Full refund

User's recommendation: Do not purchase the Clara Hearing Aides

Anonymous

I read some negative reviews and thought I'd counter with my positive experience!

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They do what they say they will do, and the customer service is pretty good.

I was quoted thousands more at my local audiologist and then tried a few of the cheap companies online that sounded terrible, but Audicus had decent products and their team went out of their way to make sure I was happy.

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Anonymous

To warn customer against Audious

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In June I ordered and paid for a pair of their hearing aids. It took two months for the devices to arrive.

They did not work.

For two weeks I have been trying to return them and the email addresses that Audious provided suddenly do not function. Six messages requesting instructions for return and refund have remained unanswered.sta

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Loss:
$177
Cons:
  • Unreliability

Preferred solution: Full refund

User's recommendation: Stay away from Audious

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