Audicus
Audicus Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Audicus has 2.3 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.
100% of users would likely recommend Audicus to a friend or colleague.
- Rating Distribution
Pros: Affordable prices, Sound quality is good.
Cons: No service or support, Service issues and down time without hearing aides, Unreliability.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Audicus has 2.3 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.
100% of users would likely recommend Audicus to a friend or colleague.
- Rating Distribution
Pros: Affordable prices, Sound quality is good.
Cons: No service or support, Service issues and down time without hearing aides, Unreliability.Recent recommendations regarding this business are as follows: "Stay away/don’t do business with them", "Don’t order from them", "Do not purchase the Clara Hearing Aides", "Stay away from Audious".
Review authors value the most Diversity of Products or Services and Insurance Plans Acceptance. Consumers are not pleased with Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
New York, New York
Resolved: Service repair/no support/no answers
Company fixed the issue and I have been provided with apology.
Radio silence. No follow up.
No answer. I called multiple times in the last few days and left information and messages regarding needing assistance and instructions with a product I bought from them, but there was nothing.
- Affordable prices
- No service or support
Preferred solution: Apology
User's recommendation: Stay away/don’t do business with them
Medford, New Jersey
Change billing date to the 25th of each month been out of work with severe flu
Been sick n out of work with several flu, need to change my billing from the 5th of each month to the 25th of each month please
Marlinton, West Virginia
I still have not gotten my hearing aids
I still dont have my hearings aids and its been over a month since I ordered them. I just want the hearing aids
User's recommendation: Don’t order from them
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProduct keeps breaking
Ear wires break about every 2 months, so in a year, I have been without hearing aides for about 3-4 months of that time. Company is unwilling to do anything,Do not buy this product as it is now over a year since purchasing the equipment.
- Sound quality is good
- Service issues and down time without hearing aides
Preferred solution: Full refund
User's recommendation: Do not purchase the Clara Hearing Aides
I read some negative reviews and thought I'd counter with my positive experience!
They do what they say they will do, and the customer service is pretty good.
I was quoted thousands more at my local audiologist and then tried a few of the cheap companies online that sounded terrible, but Audicus had decent products and their team went out of their way to make sure I was happy.
To warn customer against Audious
In June I ordered and paid for a pair of their hearing aids. It took two months for the devices to arrive.
They did not work.
For two weeks I have been trying to return them and the email addresses that Audious provided suddenly do not function. Six messages requesting instructions for return and refund have remained unanswered.sta
- Unreliability
Preferred solution: Full refund
User's recommendation: Stay away from Audious
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I have the Clara hearing aids from Audicus. They need reprograming.
Audicus advertises lifetime free reprograming. But to get this, you have to mail the hearing aids to them. They offer no loaners and do not have a walk in office anywhere. I can't go to work without hearing aids.
I really need them to understand speech. So the "lifetime free reprograming" is useless for me.