Audicus Reviews
Audicus Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Audicus has 1.8 star rating based on 2 customer reviews. Consumers are mostly dissatisfied. 100% of users would likely recommend Audicus to a friend or colleague.
Key Takeaways for Future Customers
- Affordable price level and good sound quality are noted in Audicus reviews.
- Expect customer complaints about response time and support delays.
- Watch for shipping delays and inconsistent product reliability.
Negative Feedback / Risk Areas
- No service or support and radio silence on follow up.
- Charging issues and frequent product breakage leading to downtime.
- Problems with refunds, exchange and billing change requests.
Positive Feedback
Some reviewers report good sound quality and lower prices versus local audiologists; one reviewer praised customer service and overall value.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Audicus has 1.8 star rating based on 2 customer reviews. Consumers are mostly dissatisfied. 100% of users would likely recommend Audicus to a friend or colleague.
Key Takeaways for Future Customers
- Affordable price level and good sound quality are noted in Audicus reviews.
- Expect customer complaints about response time and support delays.
- Watch for shipping delays and inconsistent product reliability.
Negative Feedback / Risk Areas
- No service or support and radio silence on follow up.
- Charging issues and frequent product breakage leading to downtime.
- Problems with refunds, exchange and billing change requests.
Positive Feedback
Some reviewers report good sound quality and lower prices versus local audiologists; one reviewer praised customer service and overall value.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Albuquerque, New Mexico
If there was a lower rating, I'd give it. I have not been able to get these hearing aids to charge consistently. When I did get them to charge once, it lasted about three hours. I called and wthey tha
The company could get back to me. Don't say you'll get back to me in a day, then let four days go by. It should be simple as it's just a charging issue.
User's recommendation: Don't buy these.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
New York, New York
Resolved: Service repair/no support/no answers
- - No follow up or answer after contacting for assistance and product instructions; multiple calls and messages were left with no reply.
Company fixed the issue and I have been provided with apology.
Radio silence. No follow up.
No answer. I called multiple times in the last few days and left information and messages regarding needing assistance and instructions with a product I bought from them, but there was nothing.
- Affordable prices
- No service or support
Preferred solution: Apology
User's recommendation: Stay away/don’t do business with them
Medford, New Jersey
Change billing date to the 25th of each month been out of work with severe flu
Been sick n out of work with several flu, need to change my billing from the 5th of each month to the 25th of each month please
Marlinton, West Virginia
I still have not gotten my hearing aids
I still dont have my hearings aids and its been over a month since I ordered them. I just want the hearing aids
User's recommendation: Don’t order from them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProduct keeps breaking
- - Ear wires break about every two months, causing months without hearing aids.
- - The company is unwilling to help, and I cannot recommend this product.
Ear wires break about every 2 months, so in a year, I have been without hearing aides for about 3-4 months of that time. Company is unwilling to do anything,Do not buy this product as it is now over a year since purchasing the equipment.
- Sound quality is good
- Service issues and down time without hearing aides
Preferred solution: Full refund
User's recommendation: Do not purchase the Clara Hearing Aides
I read some negative reviews and thought I'd counter with my positive experience!
- - They do what they say and have good customer service.
- - Audicus had decent products and their team went out of their way to make me happy.
They do what they say they will do, and the customer service is pretty good.
I was quoted thousands more at my local audiologist and then tried a few of the cheap companies online that sounded terrible, but Audicus had decent products and their team went out of their way to make sure I was happy.
To warn customer against Audious
- - Ordered and paid in June; arrival took two months and the devices did not work.
- - Two weeks trying to return; six messages for refund unanswered.
In June I ordered and paid for a pair of their hearing aids. It took two months for the devices to arrive.
They did not work.
For two weeks I have been trying to return them and the email addresses that Audious provided suddenly do not function. Six messages requesting instructions for return and refund have remained unanswered.sta
- Unreliability
Preferred solution: Full refund
User's recommendation: Stay away from Audious
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I have the Clara hearing aids from Audicus. They need reprograming.
Audicus advertises lifetime free reprograming. But to get this, you have to mail the hearing aids to them. They offer no loaners and do not have a walk in office anywhere. I can't go to work without hearing aids.
I really need them to understand speech. So the "lifetime free reprograming" is useless for me.