Audi North Miami
Audi North Miami Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Audi North Miami has a 3.0 star rating from 1 review. Consumers are mostly neutral; pros note a nice store, cons cite ethics concerns and high price level. Recent recommendation: get a full release on your old vehicle.
Key Takeaways for Future Customers
- Read Audi North Miami reviews and verify lease termination paperwork.
- Confirm billing and trade-in status before finalizing deals.
- Expect limited responsiveness on customer service and discounts.
Negative Feedback / Risk Areas
- Customer complaints about billing errors and alleged fake charges.
- Poor follow-up from finance and service departments.
- Issues with trade-in release leading to double billing.
Positive Feedback
Staff or facility described as a nice store and product variety is valued by reviewers.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Audi North Miami has a 3.0 star rating from 1 review. Consumers are mostly neutral; pros note a nice store, cons cite ethics concerns and high price level. Recent recommendation: get a full release on your old vehicle.
Key Takeaways for Future Customers
- Read Audi North Miami reviews and verify lease termination paperwork.
- Confirm billing and trade-in status before finalizing deals.
- Expect limited responsiveness on customer service and discounts.
Negative Feedback / Risk Areas
- Customer complaints about billing errors and alleged fake charges.
- Poor follow-up from finance and service departments.
- Issues with trade-in release leading to double billing.
Positive Feedback
Staff or facility described as a nice store and product variety is valued by reviewers.
Turn one complaint into a collective action
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Verified Reviewer |
North Miami, Florida
Bait and switch
- - They offer an early termination deal, then bill $3-5K for fake charges.
- - Get a full release on your old vehicle before signing.
they give you a deal on a early termination lease negotiate the entire deal and then months later you get a bill for $3-5K on fake charges....make sure you get a full release on your old vehicle first....don't fall for this trick
- Nice store
- Not ethical
Preferred solution: Let the company propose a solution
User's recommendation: Get a full release on your old vehicle
North Miami, Florida
Worst customer service
- - Lease agreement missing by Jan 16, 2018; no reply from GM sales or finance.
- - Ford Finance billed January for Explorer; we're billed for two cars.
I bought a 2018 Q3 from north Miami Audi December 22, 2017. I’ve made several attempts to contact the finance department because we have not received our lease agreement by email as of January 16, 2018.
It is important that we receive it within 3 days or out Auto insurance will charge us a fee for each day without proof. I sent email to General Manager, my sales person and the finance manager. Completed an online survey regarding my experience. Obviously not in their favor.
No reply. I also want to inform them we have been billed from Ford Finance for the month of January on the Explorer that was traded . Auto pay amount $458.88. According to their records, we are still owners of that vehicle.
Paying for 2 cars. Don’t know where the 2016 Ford Explorer sport is. Can not default on the loan. They rear cargo all weather mat was missing and I was promised I “could come back to pick them up when they have them available”.
We live 1 hour 15 min away from Miami. We have a Audi dealer 3 miles from my home but we were told we can not have service done at any other dealer, only where we purchased this vehicle. Sure hope we aren’t transferred to South Dakota! I expected quality service from Audi.
Instead, we can not reach any department and we have left several messages. DO NOT BUY AUDI.
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