Aubuchon Hardware
Aubuchon Hardware Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Aubuchon Hardware has 1.5 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Donna in paint is very good and also wearing a mask, Helpful and friendly cashier.
Cons: Employees not wearing maskd, Management who are never there in evening.Recent recommendations regarding this business are as follows: "Shop else ware.", "Until they deal with this, I would BOYCOTT this store.", "Go in the am if you ever want to catch a manager there , don’t get me wrong the cashiers in the evening are very friendly and beyond helpful.but it would be nice to speak to a manager .maybe you should make these guys the managers .they seems to run the place in the evening very well", "DON'T SHOP HERE. EMPLOYEES DON'T CARE ABOUT SPREADING COVID".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Aubuchon Hardware has 1.5 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Donna in paint is very good and also wearing a mask, Helpful and friendly cashier.
Cons: Employees not wearing maskd, Management who are never there in evening.Recent recommendations regarding this business are as follows: "Shop else ware.", "Until they deal with this, I would BOYCOTT this store.", "Go in the am if you ever want to catch a manager there , don’t get me wrong the cashiers in the evening are very friendly and beyond helpful.but it would be nice to speak to a manager .maybe you should make these guys the managers .they seems to run the place in the evening very well", "DON'T SHOP HERE. EMPLOYEES DON'T CARE ABOUT SPREADING COVID".
Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Quincy, Massachusetts
Your web experience is AWFUL!
You recently had a 10% off offer. When you try to click on the link and go to the website, there is no 10% off offer that shows up.
This isn't the first time. I have had 20% off offers that never work. I've called the help desk. I have emailed for help.
I never get any real assistance from you folks. You are probably one of the worst websites that I have ever dealt with in terms of responsiveness.
User's recommendation: Shop else ware....
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Quincy, Massachusetts
Worst web experience ever.
I get emails for 10% off (this week) and there is no connection when I try to accept the offer and go to purchase. Sometimes you offer a 20% off deal, and it never works, and when I email for help, I NEVER get an answer. Someone need to deal with this.
User's recommendation: Until they deal with this, I would BOYCOTT this store.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
New York, New York
Aubuchon store websites
Frustrating.
The website at your Aubuchon Hardware store in Newport, Maine is so useless it's driving customers away.
I tried half a dozen times to navigate the store website to order a dozen bags of soil and compost and each time it redirected me to Cornell Hardware in Eastchester, New York. Even after making the Newport store 'My Store' multiple times, even after calling the store and getting the item number to enter directly, it redirected me to Eastchester, New York.
Pure genius. I won't waste my time with Aubuchon anymore.
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Elizabethtown, New York
Elizabethtown Ny store , where your managers at??
Everytime I go in there in the evening there is never a manager in there . At most there are 2 cashiers working .
I ask to speak to the store manager , hes not there ..Ask to speak to assistant manager , shes not there ..I have stopped in multiple times during this week and last and can never catch a manger there. How can you run a store just on cashiers who cant do special order . And when they needed the manager numbers these cashiers have to call the manager on the phone to get them. Im pissed cuz there is never management there , but also feel bad for the cashiers who are running around doing the managers job in the evening ..and Im assuming they are not getting paid what he does ..
maybe this store should be checked on more ..Im done trying to give my business to them..Maybe the store manager and. Assistant shouldnt be on the same shift ..why does your company allow a store to be ran that way ?
- Helpful and friendly cashier
- Management who are never there in evening
Preferred solution: A manager in the store
User's recommendation: Go in the am if you ever want to catch a manager there , don’t get me wrong the cashiers in the evening are very friendly and beyond helpful..but it would be nice to speak to a manager ..maybe you should make these guys the managers ..they seems to run the place in the evening very well
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sandwich, Massachusetts
My online order wouldn't process
Received Aubuchon's email informing me that a sale was going over the weekend. I ordered a 20 lb bag of sunflower seed, filled in the information (already in store file), claimed the coupon word "DOGDAYS", purchase in basket, went to checkout and was bounced back to the beginning at least 6 times (no error shown).
Went to the local store to purchase, explained the situation, and was told "we can't honor an online order in the store". Happened once before in the spring and I thought it was a misinformed employee. apparently not..
Bad policy! You have just lost a customer of many years!!
Providence, Rhode Island
Online support
Impossible to place online order. Impossible.
I tried for an hour. No luck and if course customer support is closed.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Franklin, New Hampshire
Employee not wearing a mask
My husband stopped in around 3pm today. Young male employee wasn't wearing a mask.
Then the employee started sneezing. Asked my husband how he could help him. Donna in paint was wearing a mask. I had this issue couple of weeks ago.
A district mgr.
contacted me. He assured me employees would be wearing masks.
- Donna in paint is very good and also wearing a mask
- Employees not wearing maskd
Preferred solution: district mgr call me
User's recommendation: DON'T SHOP HERE. EMPLOYEES DON'T CARE ABOUT SPREADING COVID
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