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Verified Reviewer New Reviewer

My online order wouldn't process

Received Aubuchon's email informing me that a sale was going over the weekend. I ordered a 20 lb bag of sunflower seed, filled in the information (already in store file), claimed the coupon word "DOGDAYS", purchase in basket, went to checkout and was bounced back to the beginning at least 6 times (no error shown). Went to the local store to purchase, explained the situation, and was told "we can't honor an online order in the store". Happened once before in the spring and I thought it was a misinformed employee. apparently not.. Bad policy! You have just lost a customer of many years!!
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ID
#3871390 Review #3871390 is a subjective opinion of poster.
Location
Sandwich, Massachusetts
New Reviewer

Online support

1.0
Impossible to place online order. Impossible. I tried for an hour. No luck and if course customer support is closed.
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#3508734 Review #3508734 is a subjective opinion of poster.
Location
Providence, Rhode Island

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Employee not wearing a mask

4.4
My husband stopped in around 3pm today. Young male employee wasn't wearing a mask. Then the employee started sneezing. Asked my husband how he could help him. Donna in paint was wearing a mask. I had this issue couple of weeks ago. A district mgr. contacted me. He assured me employees would be wearing masks.

User's recommendation: DON'T SHOP HERE. EMPLOYEES DON'T CARE ABOUT SPREADING COVID.

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#2214193 Review #2214193 is a subjective opinion of poster.
Location
Franklin, New Hampshire
Pros
  • Donna in paint is very good and also wearing a mask
Cons
  • Employees not wearing maskd
Preferred solution
district mgr call me

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