Anonymous
map-marker Warwick, New York

Can't talk to anyone

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There is no ability to speak to any one at this company. They will not answer phone calls or emails.
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Harry P Rie

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Verified Reviewer

Hello ! about Attwood seat with Part No. 99427-1

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Dear Attwood hello ! We hardly need to know a detail about the Attwood seat with Part No. 99427-1 for the SPX SeaRay Boats.The Attwood seat with Part No. 99427-1 is the Aergo 240 / 98961-1 ? or the 98963-1 ?Or the Aergo 220 / 98990-1 or 98991-1 ? .We need to know the right type that SeaRay uses . Thank you very much Hpdynamics Harry P.
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User's recommendation: AAAAAAAAAAAA+++++++++

Anonymous
map-marker Bellevue, Washington

Absolutely terrible

Boat gas tank six gallon the pickup line in the tank just disingrated in around six months customer service said they won't cover it because I can't find my receipt
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User's recommendation: Don't buy not reliable

John M Awc

No way to contact Customer Service when calling their number.

Atwood Customer Service does not answer. Answer the phone when a customer calls. Customers, like myself, have technical questions regarding a product they are considering purchasing. In my case, I need to replace a Tsunami live well pump cartridge for my bass boat. I would like to communicate with a live person before I make this purchase and get specific information regarding the model numbers shown on my pump cartridges versu those visible on new cartridges of the same gph.
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Preferred solution: Technical information on a Tsunami replacement pump cartridge.

User's recommendation: Answer the phone when a customer calls. Customers, like myself, have technical questions regarding a product they are considering purchasing. In my case, I need to replace a Tsunami live well pump cartridge for my bass boat. I would like to communicate with a live person before I make this purchase and get specific information regarding the model numbers shown on my pump cartridges versu those visible on new cartridges of the same gph.

Anonymous
map-marker Batavia, New York

Brand new junk

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Attwood Marine - Brand new junk
Attwood Marine - Brand new junk - Image 2
I purchased a gas line assembly from Attwood marine brand new for my boat. The primer bulb had an inside layer that ripped. Cost me hundreds to fix my motor. New carburetor, gas can. Only to find out brand new primer bulb was ripped inside model epa-atw- 316. Junk.
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Anonymous
map-marker Dallas, Texas

Looking for a product

I think I ended up on the angry customer site by accident. I was calling to find out where I could find white flush mount pro series rod holders, but one of your staff informed me they have been discontinued. I get a new boat every 2 years for my guide service, and have put those mounts in my deck for over a decade. I guess Im going to find another similar product. That was all my call was about
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Jerald A Vnn
map-marker Suwanee, Georgia

Products issue

Attwood Marine - Products issue
My stern light lost the screw on the bar and I lost the plastic screw in that hold the light in place.
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Preferred solution: Would like a replacement part so I will not be disqualified on my next tournament

Charles M Xly

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Won't call back won't answer the phone

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Attwood Marine - Won't call back won't answer the phone
Poor service nobody calls back or answers the phone. I've been calling for 3 weeks straight??? With no answer or response. Which is very un professional!!!! Please call me 301-997-****
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Cons:
  • Bad service

Preferred solution: Just want a replacement

User's recommendation: Good luck getting a hold of them

Joseph C Wzs

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Verified Reviewer

They don’t warranty their products

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Got a bad product. Called them and they said youll have to take up with who you bought it from. I said if I can return Ill buy someone elses product. Thatd be fine they say. Are you kidding me?
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Loss:
$20
Cons:
  • No support for products they sell

Preferred solution: Apology

User's recommendation: Don’t expect any service or warranty

Anonymous

Dismissive customer support

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Attwood Marine - Dismissive customer support
I called because the package I received was damaged and missing parts out of the package. The woman said it is not their problem and I could order parts or a new item @ $97.46 of course!
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Loss:
$94
Pros:
  • I thought they made good products
Cons:
  • You cant count on customer service

Preferred solution: Deliver product or service ordered

User's recommendation: I would not deal with them ever!

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