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Attwood Marine

Attwood Marine Reviews

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What is your customer experience with Attwood Marine?

Attwood Marine Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Attwood Marine reviews show a 2.5 star rating based on 3 customer reviews; consumers are mostly dissatisfied and rating distribution is 67% unfavorable, 33% positive.

Key Takeaways for Future Customers

  • Expect difficulty reaching support; phone and email often unanswered.
  • Warranty and returns may be redirected to retailers rather than handled directly.
  • Product issues reported with fuel tanks, primer bulbs, and assemblies; check fit and quality before purchase.

Negative Feedback / Risk Areas

  • Repeated customer complaints about unresponsive customer service and no callbacks.
  • Reports of product failures and poor durability leading to costly repairs.
  • Damaged shipments, missing parts, and refusals to honor warranty are mentioned.

Positive Feedback

Some reviewers say Attwood makes good products and value its diversity of products and discounts, though price level is reported high.

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Media from reviews

Attwood Marine - POTENTIAL HAZARD
Attwood Marine - Brand new junkAttwood Marine - Brand new junk - Image 2Attwood Marine - Products issueAttwood Marine - Won't call back won't answer the phoneAttwood Marine - Dismissive customer support
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Donald B Urz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Salt Lake City, Utah

POTENTIAL HAZARD

Attwood Marine - POTENTIAL HAZARD

The picture is worth a thousand words. I bought three of these fuel tanks at once, unaware of their flimsy construction.

Unfit for marine use.

How could the manufacturer not know? These three knockoffs cannot compare to the 32-year-old plastic tank included with my Mercury outboard.

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Anonymous
map-marker El Cajon, California

Need technical assistance from Attwood Marine

AI Highlights
  • - Left messages and a callback number for 3 days; never called back.
  • - They have poor reviews from customers and on Indeed from employees.

Left messages and call back number for 3 days in a row. Never called back.

Wonder why they have extremely poor REVIEWS... You would think they would take care of their customers or are they just worried about the profit margin?

They even have poor reviews on Indeed from employees working there. Go figure?

User's recommendation: Look elsewhere for products with companies that respond to customers

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Anonymous
map-marker Warwick, New York

Can't talk to anyone

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There is no ability to speak to any one at this company. They will not answer phone calls or emails.

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Harry P Rie

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Hello ! about Attwood seat with Part No. 99427-1

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AI Highlights
  • - Inquiry about Attwood seat 99427-1 for SPX SeaRay.
  • - Is 99427-1 Aergo 240/98961-1 or 98963-1?
  • - They ask if it's Aergo 220/98990-1 or 98991-1.

Dear Attwood hello !

We hardly need to know a detail about the Attwood seat with Part No. 99427-1 for the SPX SeaRay Boats.The Attwood seat with Part No.

99427-1 is the Aergo 240 / 98961-1 ?

or the 98963-1 ?Or the Aergo 220 / 98990-1 or 98991-1 ? .We need to know the right type that SeaRay uses .

Thank you very much

Hpdynamics

Harry P.

User's recommendation: AAAAAAAAAAAA+++++++++

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Anonymous
map-marker Bellevue, Washington

Absolutely terrible

Boat gas tank six gallon the pickup line in the tank just disingrated in around six months customer service said they won't cover it because I can't find my receipt

User's recommendation: Don't buy not reliable

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John M Awc

No way to contact Customer Service when calling their number.

AI Highlights
  • - Customer service does not answer the phone.
  • - The customer wants live help before purchase and model-number details for Tsunami cartridges, old vs new.

Atwood Customer Service does not answer.

Answer the phone when a customer calls. Customers, like myself, have technical questions regarding a product they are considering purchasing.

In my case, I need to replace a Tsunami live well pump cartridge for my bass boat. I would like to communicate with a live person before I make this purchase and get specific information regarding the model numbers shown on my pump cartridges versu those visible on new cartridges of the same gph.

Preferred solution: Technical information on a Tsunami replacement pump cartridge.

User's recommendation: Answer the phone when a customer calls. Customers, like myself, have technical questions regarding a product they are considering purchasing. In my case, I need to replace a Tsunami live well pump cartridge for my bass boat. I would like to communicate with a live person before I make this purchase and get specific information regarding the model numbers shown on my pump cartridges versu those visible on new cartridges of the same gph.

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Anonymous
map-marker Batavia, New York

Brand new junk

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AI Highlights
  • - Purchased a new Attwood marine gas line assembly for my boat.
  • - The primer bulb ripped inside (model EPA-ATW-316), costing hundreds to fix my motor.
Attwood Marine - Brand new junk
Attwood Marine - Brand new junk - Image 2

I purchased a gas line assembly from Attwood marine brand new for my boat. The primer bulb had an inside layer that ripped.

Cost me hundreds to fix my motor. New carburetor, gas can.

Only to find out brand new primer bulb was ripped inside model epa-atw- 316. Junk.

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Anonymous
map-marker Dallas, Texas

Looking for a product

AI Highlights
  • - Asked for white flush mount pro series rod holders.
  • - Staff said they are discontinued and mounts have long been in the deck on a guide boat.

I think I ended up on the angry customer site by accident. I was calling to find out where I could find white flush mount pro series rod holders, but one of your staff informed me they have been discontinued.

I get a new boat every 2 years for my guide service, and have put those mounts in my deck for over a decade.

I guess Im going to find another similar product. That was all my call was about

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Jerald A Vnn

Products issue

Attwood Marine - Products issue

My stern light lost the screw on the bar and I lost the plastic screw in that hold the light in place.

Preferred solution: Would like a replacement part so I will not be disqualified on my next tournament

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Charles M Xly

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Won't call back won't answer the phone

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Attwood Marine - Won't call back won't answer the phone

Poor service nobody calls back or answers the phone. I've been calling for 3 weeks straight???

With no answer or response.

Which is very un professional!!!! Please call me 301-997-****

Cons:
  • Bad service

Preferred solution: Just want a replacement

User's recommendation: Good luck getting a hold of them

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Joseph C Wzs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They don’t warranty their products

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Got a bad product. Called them and they said youll have to take up with who you bought it from.

I said if I can return Ill buy someone elses product.

Thatd be fine they say. Are you kidding me?

Loss:
$20
Cons:
  • No support for products they sell

Preferred solution: Apology

User's recommendation: Don’t expect any service or warranty

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Anonymous

Dismissive customer support

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Attwood Marine - Dismissive customer support

I called because the package I received was damaged and missing parts out of the package.

The woman said it is not their problem and I could order parts or a new item @ $97.46 of course!

Loss:
$94
Pros:
  • I thought they made good products
Cons:
  • You cant count on customer service

Preferred solution: Deliver product or service ordered

User's recommendation: I would not deal with them ever!

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