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The worst service I ever had with a cable company they give you 3 free months of hbo.straz,sports,etc. at first everything is pretty good and once three month are up all *** breaks loose . You have all kinds of problem with your tv. Receivers go out temporarily satalite connections tech service you can't get through you are put on hold. And when they finally answer you can't understand what they are saying. Att uverse is a big rip off you get...
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I didn't like
  • No phone contact with technician
#1003902
There supervisors mishandled my services AT&T Charter good valuable customers paying almost 500 a month and two are dead written note and consumer and there did it but it all management offering to cut some monies into an area that I could pay I was trying to get contracts to pay at a reasonable level and they cut the services that need to be cut and then give me a whopping next month bill of $2,600 and I am ticked about it cuz that made the cut...
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#993207
I called for help with an email issue and was given the same information I'd been unable to use when I was online. They did nothing to solve the issue and just sent me back to the same site I'd been on. Since we are no longer ATT customers, we're forced to continue on this loop. We can't log in because someone hacked our account and nobody will help us reset the password so that we can resolve the issue. Believe me, we've tried all of the ***...
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#882070

Att Connectech Technical Support Review

#808334
1.0
After almost 2 hours with a representative, my problem was still unresolved. So angry for having to pay (under a 1 year contract) $15@month for such horrible service!!!
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Att Connectech Technical Support Review

#802390
3 hrs and 40 min. 2nd problem we 've worked on 7 times. Favorite saying for them " not to worry we will fix. Let me put you on hold just a couple of min while i check on something
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Other product Review

#574188
1.0
Did not sign up for Connect Tech and keep getting billed anyway. Connect Tech and AT is a scam!
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I found out by accident I've been paying for a service I never received, high speed Internet with my u-verse phone service. I am not tech savvy. I noticed it took too long time for land-line phone connections. Customer service tried to fix the problem then scheduled a home service rep. Found out I'm off the grid and service can barely keep phone working much less get me high speed internet. They've been charging me for a service I've never...
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1.9
#877700
I STAY ON LINE FOR 66 MIN BEFORE SOME GUY PLAYING WITH SELF OR SOMEHTING I TOLD HIM I HAD ALREADY CONNECTED WITH NEW TECH TO START SOLVING PROBLEM BECAUSE I COULD RE CONNECT WITH THE LAST ONE I CALLED IT AS WAS HOLDING FOR SO LONG I RE CONNECTED WITH NEW TECH NOW THAT I HAD TO REBOOT AGAIN AND AGAIN COULD NOT CONNECT WITH MY 2ND TECH FOR THE DAY *** ME HAD TO CALL BACK AND NOW AS USUAL ON HOLD AGAIN WAITIN ON THIS *** TO PICK UP AGAIN TO TELL...
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1.0
I didn't like
  • 3 days of trying to fix problem
#872984
I cannot chat with the connect tech who keeps trying to chat with me to tell him what the scan is telling me to do. I am paying for this service and I want it fixed!I usually can chat but for some reason nothing allows you to chat. Please get this fixed. The scan says it cannot be fixed with a tool so I have to chat with a technician. Get this fixed I am paying for this service. What cannot I chat with the technician that came on my connech...
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I didn't like
  • Unable to connect
  • No voice contact with technician
#860858
I had an email problem. A big email problem. Before signing up, I asked the sales person if Connectech could solve the problem. Yes was the reply. I then asked the billing person if Connectech could solve the problem. Yes was the reply. Yes, she said. No less than a dozen "technicians" assured me that they would solve my problem. None did. I am reluctant to describe my problem in detail, fearful Connectech will take me to court (one...
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1.1
I didn't like
  • Unknowledgeable
  • Fraud
#858884
10-28-15 Complaint re: AT&T Connectech I am SO frustrated with dealing with AT&T and ATTConnectech! They have given me the complete runaround for two months! I feel like I’ve been scammed. I called AT&T Customer Service on Aug. 28, 2015 at 800-288-2020 to cancel both my AT&T internet and connectech. I was told both were canceled that day. My internet is charged on my normal AT&T phone bill and that did get canceled on the...
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Anonymous

sabrina white PLEASE THIS SERVICE SUCK YOU HAVE TO BE ON THE PHONE HOURS I MEAN HOURS. THERE HAS TO BE AWAY BETTER THAN TO CANCEL THIS THIS IS A SCAM

Anonymous

Anonymous Thank you for posting this comment. I am done with ATT. 30 years and then they hand me this 15$ insane c***. I am calling the 866 number as you recommended. Fingers crossed. T...

bought the service ATT CONNECT TECH one year ago. They solved a problem on the day I bought the service. After that, I was unable to get anybody on the phone. After several months, I gave up and counted the days until I could cancel the service? (no service service). In September, I started trying to cancel. Got the same no service that I had experienced previously. From 9/24 to 10/10, I was given 4 different numbers to call by 4 different...
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#720999
AT&T Connect tech is nothing more than a rip off. They charge you $15 a month with a 12 month commitment or $149 for one time service. Essentially what AT&T is doing is holding you hostage with this commitment to force you into staying with their internet service. In my case my 12 month commitment for my internet service expires in 2 months and I refuse to be forced into staying with a company who doesn't service their customers...
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