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i've used them many times over the years. it's an excellent service i have learned to rely on for many issues. they always fix whatever problem i have. this takes a huge burden off my time. what is it about people who write scathing reviews? are their lives so...
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4.7
#1050163
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This is by far the most worthless service and biggest ripoff there has every been. I worked with them for three days for a server issue only to have them tell me that they can only diagnose problems with my computer, not the server. I never had any problems with my...
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1.0
I didn't like
  • Unknowledgeable
#1019989
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The worst service I ever had with a cable company they give you 3 free months of hbo.straz,sports,etc. at first everything is pretty good and once three month are up all *** breaks loose . You have all kinds of problem with your tv. Receivers go out temporarily...
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I didn't like
  • No phone contact with technician
#1003902
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Att Connectech Technical Support Review

ATT Connectech
#1049902
3.5
AT&T ConnecTech Angelica Serrano was awesome in helping me get my email working again. She was very professional, caring, patient and understanding. I was contemplating on dropping AT&T, but because of people like her, she has changed my mind on staying with AT&T. Thank You Angelica Serrano!
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Att Connectech Technical Support Review

ATT Connectech
#808334
1.0
After almost 2 hours with a representative, my problem was still unresolved. So angry for having to pay (under a 1 year contract) $15@month for such horrible service!!!
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Att Connectech Technical Support Review

ATT Connectech
#802390
3 hrs and 40 min. 2nd problem we 've worked on 7 times. Favorite saying for them " not to worry we will fix. Let me put you on hold just a couple of min while i check on something
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Other Product Review

ATT Connectech
#574188
1.0
Did not sign up for Connect Tech and keep getting billed anyway. Connect Tech and AT is a scam!
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There supervisors mishandled my services AT&T Charter good valuable customers paying almost 500 a month and two are dead written note and consumer and there did it but it all management offering to cut some monies into an area that I could pay I was trying to get...
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#993207
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I called for help with an email issue and was given the same information I'd been unable to use when I was online. They did nothing to solve the issue and just sent me back to the same site I'd been on. Since we are no longer ATT customers, we're forced to continue on...
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#882070
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I found out by accident I've been paying for a service I never received, high speed Internet with my u-verse phone service. I am not tech savvy. I noticed it took too long time for land-line phone connections. Customer service tried to fix the problem then scheduled...
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1.9
#877700
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I STAY ON LINE FOR 66 MIN BEFORE SOME GUY PLAYING WITH SELF OR SOMEHTING I TOLD HIM I HAD ALREADY CONNECTED WITH NEW TECH TO START SOLVING PROBLEM BECAUSE I COULD RE CONNECT WITH THE LAST ONE I CALLED IT AS WAS HOLDING FOR SO LONG I RE CONNECTED WITH NEW TECH NOW THAT...
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1.0
I didn't like
  • 3 days of trying to fix problem
#872984
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I cannot chat with the connect tech who keeps trying to chat with me to tell him what the scan is telling me to do. I am paying for this service and I want it fixed!I usually can chat but for some reason nothing allows you to chat. Please get this fixed. The scan...
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I didn't like
  • No voice contact with technician
  • Unable to connect
#860858
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I had an email problem. A big email problem. Before signing up, I asked the sales person if Connectech could solve the problem. Yes was the reply. I then asked the billing person if Connectech could solve the problem. Yes was the reply. Yes, she said. No less than...
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1.1
I didn't like
  • Fraud
  • Unknowledgeable
#858884
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10-28-15 Complaint re: AT&T Connectech I am SO frustrated with dealing with AT&T and ATTConnectech! They have given me the complete runaround for two months! I feel like I’ve been scammed. I called AT&T Customer Service on Aug. 28, 2015 at 800-288-2020 to...
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Anonymous
sabrina white

PLEASE THIS SERVICE SUCK YOU HAVE TO BE ON THE PHONE HOURS I MEAN HOURS. THERE HAS TO BE AWAY BETTER THAN TO CANCEL THIS THIS IS A SCAM

Anonymous
Anonymous

Thank you for posting this comment. I am done with ATT. 30 years and then they hand me this 15$ insane c***. I am calling the 866 number as you recommended. Fingers crossed. T...

#725294
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