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Atolea Jewelry

Atolea Jewelry

atoleajewelry.com
What is your customer experience with Atolea Jewelry?

Atolea Jewelry Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Atolea Jewelry has 2.7 star rating based on 2 customer reviews. Consumers are mostly neutral.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "DO NOT ORDER FROM ATOLEA…SIMPLY PUT".

  • Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.

Media from reviews

Atolea Jewelry - FAILURE TO ISSUE A QUALIFIED REFUND
Atolea Jewelry - FAILURE TO ISSUE A QUALIFIED REFUND - Image 2Atolea Jewelry - FAILURE TO ISSUE A QUALIFIED REFUND - Image 3
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Resolved
Anne D Pgw

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Verified Reviewer

Resolved: Return a necklace

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Updated by user Apr 16, 2025

Company fixed the issue and I have been provided with apology.

Original review Mar 23, 2025

I cannot open the link to support@***.customerdesk.io. How else can I access the returns procedure?

View full review
Loss:
$39
Cons:
  • Difficult to contact

Preferred solution: Full refund

Anonymous
map-marker Redmond, Washington

FAILURE TO ISSUE A QUALIFIED REFUND

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Atolea Jewelry - FAILURE TO ISSUE A QUALIFIED REFUND
Atolea Jewelry - FAILURE TO ISSUE A QUALIFIED REFUND - Image 2
Atolea Jewelry - FAILURE TO ISSUE A QUALIFIED REFUND - Image 3

I provided the company with detailed specifics of items requesting to be returned.

I provided pictures of each of the unworn items with tags attached.

I ordered the items on August 5.

I received the items on August 23.

I initiated the request for a refund on August 25.

This was two days after receiving the items still within the 30 day return for a refund policy.

I received an email from them stating I could exchange the items for a store or keep the items for a discount.

This company does not honor their return policy.

I will never order from this company again, and I will tell every outlet on social media my story.

Im happy to show receipts for each step of my process.

View full review

User's recommendation: DO NOT ORDER FROM ATOLEA…SIMPLY PUT

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