AtoB
AtoB Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
AtoB has 3.7 star rating based on 7 customer reviews. Consumers are mostly neutral.
50% of users would likely recommend AtoB to a friend or colleague.
- Rating Distribution
Pros: Will let you get an account easily.
Cons: And you will be suspended and charged suspension fee, Never have an issue with your card or you will be charged a fee almost immediately.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
AtoB has 3.7 star rating based on 7 customer reviews. Consumers are mostly neutral.
50% of users would likely recommend AtoB to a friend or colleague.
- Rating Distribution
Pros: Will let you get an account easily.
Cons: And you will be suspended and charged suspension fee, Never have an issue with your card or you will be charged a fee almost immediately.Recent recommendations regarding this business are as follows: "It’s a great service if you don’t mind paying the monthly fee.", "Don't buy online", "Make sure you’re aware of the fees that they’re going to charge you per card and you need to have your money in your account probably at least four days in advance minimally.", "having better account manger", "Never have a situation where your card isn’t connected and they are very rigid. They will not give you a discount or a waiver, and not even for one time not even for an hour or so because you will be charged and you will also be suspended and you could possibly be stranded with no gas.".
Review authors value the most Privacy and Data Security and Diversity of Products or Services. The price level of this organization is low according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
For clarity
Great customer service, but terrible monthly fee. I stopped using the service a few months ago and noticed I was still getting a bill. That didn't sit well with my finances.
Preferred solution: Cancellation
User's recommendation: It’s a great service if you don’t mind paying the monthly fee.
Can't log into AtoB driver app
Unresolved as of yet. I was told it would be looked into further. I would be contacted about the resolution of the problem.
Preferred solution: Driver account login
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Card issue
Nobody answered the phone called never got a reply. I paid my account an still dont have access to my account
Baltimore, Maryland
Took payment out of my account without instruction
Charging additional fees they went from zero dollars a month for the cars to three dollars a month for the cards and then the next month they jumped to five dollars per card so now theyre charging $15 per month for the cards and then their fees are astronomical $50 late fee. You can have something thats $20 and it will be a $50 late fee, then they hit your bank account without saying anything so you might get charged with an NSF as well.
They did credit me back, but then they turned right around and hit my card again which charge me another fee and its just a real turn off for me.
I used to love it and wasnt affiliate, but they need to stop trying to charge astronomical fees if they want to keep me as a client. They want referrals.
User's recommendation: Make sure you’re aware of the fees that they’re going to charge you per card and you need to have your money in your account probably at least four days in advance minimally.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Fee Added 50 suspended too easily without question
I had to swap my card out and before I can even do anything, they disconnected my account within a couple of hours before I could make it to the bank. Then they charged me $50 I feel like its a bit predatory.
They didnt even have anyone contact me.
They just suspended the account and then charge me a suspension fee of $50 the same day. I dont think thats user-friendly and I actually give referrals to this company so its a little offputting.
- Will let you get an account easily
- Never have an issue with your card or you will be charged a fee almost immediately
- And you will be suspended and charged suspension fee
Preferred solution: Price reduction
User's recommendation: Never have a situation where your card isn’t connected and they are very rigid. They will not give you a discount or a waiver, and not even for one time not even for an hour or so because you will be charged and you will also be suspended and you could possibly be stranded with no gas.
Not respond to my application about month ago
I spoke. 4 times and I wrote email.
To checking my application. Status, so that is. Why? I rate.
One star. This Mustafa, CEO OF DANDAN FREIGHT LLC
Preferred solution: Communcation and respect
User's recommendation: having better account manger
, no checking on delivery, , no bill, swallowed two packs, of karaboo dhi. Phone not working at egstoor
Instead of three packs orderd omly pack recd. Karaboondhi.
Egatoir branch order no. Zomato 549128****
Preferred solution: Full refund
User's recommendation: Don't buy online
Norfolk, Virginia
Your company sent my card to the wrong address
It has been two and a half weeks and I havent received my Atob card. I would like to have this situation resolved or with take further action.
San Antonio, Texas
Declined card
My card was declined because the gas station put a hold on my fuel purchase. I pumped $97 and they put a hold for $326 which max out my card and caused it to decline at my next fuel up.
AtoB weren't able to help with the matter since I myself needed to call them and get that sorted out.
I was told I was only charged $97 and it'll take 2-3 business days to get credited. With that said, I wasn't able to use my fuel card till it was credited, it took I think 2 days.
User's recommendation: AtoB is a good fuel card, just when it comes to situations like this, you'll have to take care of it yourself to solve the issue. Customer service can only send you a form to fill out in case you need to dispute the error.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Minneapolis, Minnesota
Have not receive my card
Also still not able to access my account nor have my card arrived account logging issues not able to access
Card decline
My card declined at a seven eleven location si i go in the phone withvan Ato B rep abd they walked me through the process.
Miami, Florida
Long wait
I gave a call to inquire an increase if the credit limit 5 days ago and did not get any kind of response on that
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