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AtoB

AtoB

atob.com
What is your customer experience with AtoB?

AtoB Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • AtoB has 4.1 star rating based on 9 customer reviews. Consumers are mostly satisfied.

  • 50% of users would likely recommend AtoB to a friend or colleague.

  • Rating Distribution
  • Pros: Gas st any gas station, Services, Will let you get an account easily.
    Cons: And you will be suspended and charged suspension fee, Never have an issue with your card or you will be charged a fee almost immediately, Service.

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Top AtoB Reviews

Positive Review

"Great customer service"

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You guys you're a very patient and very helpful. You guys were very patient and very helpful thanks a lot.

Critical Review

", no checking on delivery, , no bill, swallowed two packs, of karaboo dhi. Phone not working at egstoor"

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Instead of three packs orderd omly pack recd. Karaboondhi. Egatoir branch order no. Zomato 549128**** User's recommendation: Don't buy online

Show reviews that mention
service customer fuel card customer service driver problems money auto card expired
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Carrigan Bfx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Harker Heights, Texas

Need to get refund on my card.My driver took the parts back to o'reilly, auto parts, and they said the.Y're refunding it to the card after I already made the payment

Couldn't hear her at all kept saying hello, no.Response, she put me on, hold forever

Didn't get problems resolved. I was on hold for more than 30 minutes. She couldn't hear me

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Anonymous
map-marker Fayette, Alabama

I need my cards turned back on

You should pull from account twice the day its supposed to come out, when the money is pulled you should turn cards back on , not a week later

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Anonymous
map-marker Los Angeles, California

Cut off plan

Cancel auto payments over charging then charge backs my accounts are all being lost with money that should not be taken

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Anonymous
map-marker San Antonio, Texas

Fraud Department

Trying to use extra Caution when it comes to certain situations fueling our Units. Also watch for strange individuals around the Fuel Pumps.

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User's recommendation: Make sure you check your surroundings for Cyber Nerds

Carl R Mjp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Business LOC

No problems. Need to speak to someone about LOC services I am a small business and would like to established a business LOC with your company

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Pros:
  • Services
Cons:
  • Service

Preferred solution: LOC

User's recommendation: Need to call me to understand terms and process. Can you respond as soon as possible. What is the amounts?

Iverson Gdw
map-marker Lansing, Michigan

Good customer service

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Called to know what was the credit limit on my fuel card and the lady kindly pulled up my companys information and provided me with the information I needed to know

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User's recommendation: I will definitely recommend

Charles L Vij

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Card expired

I went to get fuel and realized my card expired on 10/24. When will another card be mailed to get gas?

View full review
Loss:
$2
Pros:
  • Gas st any gas station

User's recommendation: Get cards renewed

Anonymous
map-marker Statesboro, Georgia

Great customer service

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You guys you're a very patient and very helpful. You guys were very patient and very helpful thanks a lot.

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Lillard Gps

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

For clarity

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Great customer service, but terrible monthly fee. I stopped using the service a few months ago and noticed I was still getting a bill. That didn't sit well with my finances.

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Preferred solution: Cancellation

User's recommendation: It’s a great service if you don’t mind paying the monthly fee.

Melissa S Xoy

Can't log into AtoB driver app

Unresolved as of yet. I was told it would be looked into further. I would be contacted about the resolution of the problem.

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Preferred solution: Driver account login

Lyndal K

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Card issue

Nobody answered the phone called never got a reply. I paid my account an still dont have access to my account

View full review
Loss:
$400
Anonymous
map-marker Baltimore, Maryland

Took payment out of my account without instruction

Charging additional fees they went from zero dollars a month for the cars to three dollars a month for the cards and then the next month they jumped to five dollars per card so now theyre charging $15 per month for the cards and then their fees are astronomical $50 late fee. You can have something thats $20 and it will be a $50 late fee, then they hit your bank account without saying anything so you might get charged with an NSF as well.

They did credit me back, but then they turned right around and hit my card again which charge me another fee and its just a real turn off for me.

I used to love it and wasnt affiliate, but they need to stop trying to charge astronomical fees if they want to keep me as a client. They want referrals.

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User's recommendation: Make sure you’re aware of the fees that they’re going to charge you per card and you need to have your money in your account probably at least four days in advance minimally.

Kristie H Jyj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Fee Added 50 suspended too easily without question

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Original review updated Jul 24, 2023

I had to swap my card out and before I can even do anything, they disconnected my account within a couple of hours before I could make it to the bank. Then they charged me $50 I feel like its a bit predatory.

They didnt even have anyone contact me.

They just suspended the account and then charge me a suspension fee of $50 the same day. I dont think thats user-friendly and I actually give referrals to this company so its a little offputting.

View full review
Loss:
$50
Pros:
  • Will let you get an account easily
Cons:
  • Never have an issue with your card or you will be charged a fee almost immediately
  • And you will be suspended and charged suspension fee

Preferred solution: Price reduction

User's recommendation: Never have a situation where your card isn’t connected and they are very rigid. They will not give you a discount or a waiver, and not even for one time not even for an hour or so because you will be charged and you will also be suspended and you could possibly be stranded with no gas.

Ludivina Apu

Not respond to my application about month ago

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I spoke. 4 times and I wrote email.

To checking my application. Status, so that is. Why? I rate.

One star. This Mustafa, CEO OF DANDAN FREIGHT LLC

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Preferred solution: Communcation and respect

User's recommendation: having better account manger

Ramesh J Peb

, no checking on delivery, , no bill, swallowed two packs, of karaboo dhi. Phone not working at egstoor

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Instead of three packs orderd omly pack recd. Karaboondhi.

Egatoir branch order no. Zomato 549128****

View full review
Loss:
$200

Preferred solution: Full refund

User's recommendation: Don't buy online

Anonymous
map-marker Norfolk, Virginia

Your company sent my card to the wrong address

It has been two and a half weeks and I havent received my Atob card. I would like to have this situation resolved or with take further action.

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