Manufacturer: Atmos Energy Category: Gas Supply Clear all filters (8 of 8 reviews match)
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I know several people that have had the same experience in January, one customer doesn't even use their gas, they just have a hook-up at their office to the hot water heater, but the pilot light has been shut off for over a year now.Suddenly, they get a bill for over $100! I am gathering names and addresses, and when I get a list big enough, I'm going to see an attorney to file a lawsuit and get an investigation going. Time for someone to go to...
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Anonymous

Anonymous Yup, ours has been no higher than $60/month for the past 5 years and this past month was $140! Completely ridiculous.

Anonymous

Anonymous I have the same problem, my December bill was around $300, January 2017 $600 and now Feb $400. i live by myself, and funny enough my heater was using electricity without my kn...

1.8
I didn't like
  • Price gougers and false billings
  • Pricing
#1003824
In 12 years I have never had the kinds of bills atmos is sending.We went from a $35 bills to $245, just made another $155 bill that was due in January 26 and to my surprise, I just checked the mail an found another bill that is due on 2/8/17; that means next week!! I don't know who to complaint to anymore, I called and they just bull s... me telling me that the consumption had increased, but there is only 3 people living here and I am the only...
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Anonymous

Jose gpe aguilera My gas bill whent from a 120 to 523 dollars

1.0
I didn't like
  • Entered yard without permission
  • Rude customer service rep
  • Mishandled payments
#999215
I am not happy with Atmos. I used to live in canyon tx and someone else had applied to put my apartment in their name, Atmos calls me, tells me that they had it all fixed then CLOSE out my account and put gas in this other person's name. So when i went to move i had to open up a new account and start over! That is not how you make happy customers to keep them. I am going to look for someone else to provide me with gas services..
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Atmos Energy Residential Gas Supply Review

#1003459
1.0
Like others I have experienced higher then normal bills. My biggest complaint is the customer service, the people are rude and disrespectful. I wish there was another option for gas I feel they have you buy the wallet when you have no option for another company. Must be nice to charge whatever you want !
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Atmos Energy Residential Gas Supply Review

#1002808
1.0
I just moved into a townhomes and was charged almost 20.00 for a read. Why? Now my new bill is 100.00. My townhouse is smaller than my house I moved from . My only gas is the stovetop which I don't use and my gas water heater. This is ridiculous . I had Coserve and never was my bill this high for gas. Smh. Something needs to be done . I'm thoroughly pissed. This is a nightmare.
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Atmos Energy Residential Gas Supply Review

#999393
My gas billwent from $45 in December (which is high but typical for winter) to over $130 for January. This is rediculous. There is no one else living in my household but me. There is no reason my gas bill should be this high!
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Atmos Energy Residential Gas Supply Review

#992713
1.0
Atoms turned off my gas ,knowing my disability issues ,my 6month old baby, 3kids. We are freezing no heat .can't bathe , i get my disability check at the end of the month. They didn't even let us know.
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My husband and I both thought the other had paid the bill.We were out of town when the payment was due and we never got a late notice. The gas was shut off on a Friday evening and they wouldn't restore service until Monday. Our stove runs on gas - our home is old and the hot water heater feeds the radiators (our ONLY source of heat) and, obviously, supplies our hot water. We have twin six year olds, so we were without hot water, heat, and the...
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Anonymous

Anonymous Shut up Anonymous.

Anonymous

Anonymous I used to work for atmos and can provide some insight. First off to be turned off you were more than 2 months past due. They don't turn off after only 1 month. Also there is n...