Anonymous
map-marker Troy, Ohio

Broken desktop

Nothing has been resolved and the shipping of the replacement of the desktop has not taken place as promised on4/1/24

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Kathleen B Lju

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Verified Reviewer
| map-marker Las Vegas, Nevada

Missing parts

I purchased a Richmond headboard quite some time ago. It was not put together because I was not ready to remodel my bedroom at the time.

I find that I am missing parts which I need to assemble the headboarddd.

two missing dowels

A, B, C, D, E and F allen wrench

Because it is my error that I misplaced the above items, I am willing to pay for the parts and shipping.

Please advise,

Sincerely,

Kathleen Bernard

5380 Angler Circle

Unit 101

Las Vegas NV 89122

greywolf55b4@***.com

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Pros:
  • Nice furniture at affordable price
Cons:
  • Assembly

Preferred solution: missing parts

User's recommendation: All my error, lost parts to assemble headboard

Anonymous
map-marker Orlando, Florida

Problem

Atlantic Furniture - Problem
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Atlantic Furniture - Problem - Image 3
Atlantic Furniture - Problem - Image 4
Atlantic Furniture - Problem - Image 5

Sorry- The name is only because I found your number from another client online . So I just wanted to find the phone / or to connect.

Sorry about that. Yes- I am unhappy though- but I'd never say that. Sorry- so- we have bought a trundled bed oct 5 and all was well. Used it a handful of times for child..

the bed nails went through onto our brand new flooring and left holes.. ugh. Very frustrated- our floor was brand new.

And now it's scratched. Avam4@***.com

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User's recommendation: Be careful nails went through and scraped my brand nee floor. And wasn't used very long ( bought it 5 months ago) but used - handful of times.

Resolved
Tomara Two
map-marker Columbia, South Carolina

Resolved: My sofa is Brock

Updated by user Feb 25, 2022

Company fixed the issue and I have been provided with full refund.

Original review Feb 25, 2022

My sofa is Broke I buy next year and eight months ago my sofa its side and broke

Thats why I need a new one and a reply my phone number

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Emeri Ftm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Nashville, Tennessee

Gray fab queen size bed.

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Took 4 hours to Put together and it still wasnt right. It was very frustrating and I would NEVER buy another.

Im trying to be nice but Im very mad.

Spent what is a lot of money for me to have such poor quality of this product. Wont buy again ever.

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Anonymous
map-marker San Francisco, California

Missing item

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Hello, i ordered Atlantic Furniture Madison White Full Platform Bed with Matching Foot Board with 2-Urban Bed Drawers from Home Depot, almost 3 weeks ago on April 16. We received the order on April 23.

We received 3 boxes. We pit the bed together and realized the bed was missing something. We tried to call UPS, and see why they didnt include the entire order. My wife called Atlantic furniture, and the representative told her we will get the missing Slats by April 30.

The representative made my wife believe it was going to be delivered by that Thursday April 29th. I called on the following day Friday April 30. I spoke to a different representative, explained the situation. Apparently the rep that my wife spoke to lied about sending out the missing slat kit.

She even had the wrong email address. The guy i spoke to said he is going to send it Asap, but would have to get authorization to expedite the shipment.

Still no email or confirmation about the shipment. We just want this issue resolved, or a refund.

Please contact us

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