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Verified Reviewer Junior Reviewer

No customer service followup Popups for items that do not fit the purchase

1.9
As I placed my Atlantic Firearms purchase into the basket to check out, a popup suggesting two 10 round magazines with the purchase. Called customer service to confirm the magazines fit the purchase. Told to leave a voice message for their return call. The call never came. Placed the order, discovered the suggested mags DO NOT FIT the firearm. Forced to pay to ship the mags back. Endure getting 80% returned. RIPOFF. NOT HAPPY.

User's recommendation: Do not buy magazines from Atlantic Firearms popup.

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#3720233 Review #3720233 is a subjective opinion of poster.
Pros
  • Fast shipping
Cons
  • Poor customer service followup
  • Popup mag offer not for cart item
Preferred solution
Full refund

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Verified Reviewer Junior Reviewer

Misleading Atlantic Firearms Popup

2.5
Added a Black Aces shot gun cart, a popup window indicated the 10 round magazines are correct and available for THIS order. Added the magazines to the cart. Called customer service to verify that the magazines would fit in this shot gun. Told to leave voice mail so...
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#3705139 Review #3705139 is a subjective opinion of poster.
Location
Harlingen, Texas

HORRIBLE CUSTOMER SERVICE

1.0
This company will NEVER engage in any professional customer service...EVER! You have been warned. You will never reach them by phone. EVER! They will never contact you when there's an issue that needs to be resolved...EVER! STAY AWAY! YOU'VE BEEN WARNED!

User's recommendation: STAY AWAY...FAR FAR AWAY!

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#3597108 Review #3597108 is a subjective opinion of poster.
Location
Grand Blanc, Michigan

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Poor customer service

1.0
Purchased a gun from them it is defective, Their response is the manufacture will contact me. No help what so ever stay away.You will have buyers remorse!!!!!! Emails only, will not speak directly to you. Just pass the buck. Stay away.

User's recommendation: Warning stay away!!!!!!!

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#2905214 Review #2905214 is a subjective opinion of poster.
Pros
  • Fast shipping no customer service

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer Junior Reviewer

POOR CUSTOMER SERVICE

1.0
Bought a Hi Point 4095TS. The adjusting tool, listed in their warranty and operations paperwork, was missing. Numerous emails requesting a replacement for the missing adjusting tool were dismissed with there is no tool. Poor customer service, NOT RECOMMENDED BUY ELSEWHERE!!!

User's recommendation: BUY ANYWHERE ELSE.

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#2406341 Review #2406341 is a subjective opinion of poster.
Location
Harlingen, Texas
Preferred solution
Supply adjusting tool

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